The London NYC, New York City, Issue

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Rank

30th

Out of 676

The London NYC	Average Price: $538 Check Rates

Hotel Class:

151 West 54th Street

New York City, 10019 View map

4-Star Hotel Rank: 13 of 106
Average review rating: 4.29

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (12) , Travelocity (18) , TripAdvisor (948) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (15) arrogant (6) avoid (21) awful (9) bad (38) big deal (10) complain (28) complaint (25) cramped (7) difficult (13) dirty (8) disappoint (73) disturbing (9) downside (17) expensive (98) frustrated (8) fussy (9) hard (42) hardly (6) hate (6) horrible (7) issue (40) lack (31) loud (10) mistake (10) negative (41) noise (61) noisy (10) overpriced (9) poor (25) pretentious (9) pricey (30) problem (60) ridiculous (6) rock (23) rude (28) sadly (9) shame (10) slow (20) smell (15) sophisticated (8) terrible (13) tiny (26) uncomfortable (28) unfortunate (22) unfriendly (6) unhelpful (6) unpleasant (5) worn (7) wrong (26)

Issue

Appears in 42 comments.

The following words were used in comments with Issue:
bar (3) concierge (4) couple (2) elevator (3) excellent (3) floor (4) hotel (9) housekeeping (3) money (3) night (3) noise (7) not (9) quiet (2) recommend (2) room (12) secure (2) service (7) small (7) staff (4) suite (3)

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1. Only one issue marred my otherwise flawless stay.

"Chic urban sophistication " Read full review on TripAdvisor 5/14/2012 Vote

2. Minor issue with the minibar and the fact that the windows curtains have an associated light that turns on automatically at night preventing the room from being dark.

"Excellent location great rooms " Read full review on TripAdvisor 5/13/2012 Vote

3. Unfortunately, a lot of small issues piled up faster than we had the energy to deal with.

"Downhill " Read full review on TripAdvisor 4/16/2012 Vote

4. To be fair, whenever we complained about a service issue, the hotel tried to address it.

"Downhill " Read full review on TripAdvisor 4/16/2012 Vote

5. We have never had noise issues, because we always request a suite on a high floor facing north (55th St.

"Our home away from home " Read full review on TripAdvisor 4/12/2012 Vote

6. In our 30+ stays at the London, we have experienced perhaps two customer service issues, both of which were quickly resolved with apologies, and patience on our part.

"Our home away from home " Read full review on TripAdvisor 4/12/2012 Vote

7. Considering everything, the issues we encountered were very minor and I would definitely stay at this hotel again and recommend it to friends, especially at the rate we received.

"Great Hotel " Read full review on TripAdvisor 3/29/2012 Vote

8. The service was efficient and friendly throughout my stay (housekeeping being v understanding about my working habits, quick response to queries/issues, met each of my pre-visit requests- e.

"Spacious haven in the heart of Manhattan " Read full review on TripAdvisor 1/12/2012 Vote

9. Normally it wouldn't be an issue to wait, but my husband and I needed to change for a dinner that night.

"Great hotel " Read full review on TripAdvisor 10/31/2011 Vote

10. During this last trip we experienced a couple issues which were not usual for the London, but the Manager for the front desk was extremely helpful.

"We LOVE the London!!! " Read full review on TripAdvisor 9/6/2011 Vote