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Rank
10th
Out of 91

Sheraton Maui Resort

Average Price: $356  
 
Hotel Class:
2605 Kaanapali ParkWay
Lahaina, 96761 View map  
4-Star Hotel Rank: 5 of 12
Average review rating: 4.19
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (145) , Travelocity (13) , TripAdvisor (1529) , YahooTravel (79)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Slow
Appears in 53 comments. 
The following words were used in comments with Slow:
area (3)   big (3)   busy (4)   deal (3)   desk (5)   extremely (3)   food (5)   good (3)   great (5)   internet (5)   night (2)   not (10)   ocean (4)   pool (3)   resort (4)   room (9)   service (24)   shower (4)   sink (4)   staff (3)    
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1. The following day, we noticed that the drain in the shower was ridiculously slow and our tv did not work.
"Okay resort in a great location " Read full review on TripAdvisor   4/29/2012 Vote      
2. Some were great and offered you a snack with your drink or while you were waiting for food and others were slow and showed no interest.
"Great hotel/resort, amazing snorkelling, location. Service could improve. " Read full review on TripAdvisor   4/7/2012 Vote      
3. Every place to eat in the hotel had extremelly slow service.
"Disappointed " Read full review on TripAdvisor   2/11/2012 Vote      
4. The location and room were great, but check in was slow and front desk staff seemed unfriendly.
"Great location, not-so-great PR " Read full review on TripAdvisor   2/8/2012 Vote      
5. The spa is terrific, the pool areas and grounds are well-maintained and the staff is friendly and attentive (although our maid service was slow).
"Very Nice In Many Ways " Read full review on TripAdvisor   1/8/2012 Vote      
6. Service at the beach restaurant was incredibly slow, so slow they comped our entire lunch on our last day.
"Nice location but needs work " Read full review on TripAdvisor   12/30/2011 Vote      
7. We were disappointed that wireless internet was only available in the hotel lobby and it is extremely slow.
"The good, the bad and the ugly " Read full review on TripAdvisor   10/5/2011 Vote      
8. We got some fantastic photos as the sun was setting behind the dancers & then later of the fire twirler, & the food was very good- Excellent service at check-in & by the concierge- Spotlessly clean rooms, corridors & the resort in general- Beds are very, very comfortable- Excellent bathroom, large modern room with a big balcony- Service in the restaurant for dinner was slow even though there was hardly anyone there- The onsite bars all close early, so be prepared to have any late nights elsewhere (by taxi)- Pool area gets busy; shade can be hard to come by.
"Loved it! Loved it! Loved it! " Read full review on TripAdvisor   10/2/2011 Vote      
9. Air/con was not working, guest services very slow and unresponsive to our requests for a room with working a/c or at least a better room.
"Very tired resort in need of a spruce-up " Read full review on TripAdvisor   6/13/2011 Vote      
10. Normally I would not publically complain, but when a manager just ignores you and leaves you to rot in a slow, slow line with one desk clerk, I think that is worthy of a public comment.
"Bad Experience " Read full review on TripAdvisor   6/10/2011 Vote      
   
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