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Rank
10th
Out of 91

Sheraton Maui Resort

Average Price: $356  
 
Hotel Class:
2605 Kaanapali ParkWay
Lahaina, 96761 View map  
4-Star Hotel Rank: 5 of 12
Average review rating: 4.19
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (145) , Travelocity (13) , TripAdvisor (1529) , YahooTravel (79)
SAFE TO BOOK ? (0/5 issues found)
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Issue
Appears in 117 comments. 
The following words were used in comments with Issue:
chair (5)   desk (7)   few (7)   good (5)   guest (4)   helpful (4)   hotel (17)   liked (7)   never (5)   not (25)   ocean (5)   park (5)   pool (10)   rating (5)   resort (5)   room (33)   service (11)   staff (7)   towel (5)   walking (5)    
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1. In spite of the above service issues, the activities concierge (Judd & Lorri) was wonderful in setting up our ocean kayak excursion & giving us information on other activities.
"Superb location & Beautiful Grounds " Read full review on TripAdvisor   5/9/2012 Vote      
2. 6) Parking - Building 6 had its own private parking lot, so parking was not an issue.
"Superb location & Beautiful Grounds " Read full review on TripAdvisor   5/9/2012 Vote      
3. The only issue we had with the hotel was with the room cleaning staff.
"Excellent!!! " Read full review on TripAdvisor   5/5/2012 Vote      
4. Upon arrival, we had some issues - crawling into bed at 11:00 pm after checking in, we were not happy to find sand in between the sheets.
"Okay resort in a great location " Read full review on TripAdvisor   4/29/2012 Vote      
5. It was a bit like europe and the German towel issues so many of us have experienced.
"Very nice with a little sun bed issues " Read full review on TripAdvisor   4/15/2012 Vote      
6. The second issue I had with service is around the pool.
"Great hotel/resort, amazing snorkelling, location. Service could improve. " Read full review on TripAdvisor   4/7/2012 Vote      
7. I had a few issues with the service at the hotel.
"Great hotel/resort, amazing snorkelling, location. Service could improve. " Read full review on TripAdvisor   4/7/2012 Vote      
8. We did have an issue with some equipment noise coming through our room which did impact our sleeping at night, however the resort was good about looking into resolving this and I certainly wouldn't want to impact on what would otherwise be a super review for the resort on the basis of an isolated incident in a single room (I would expect that no other room would have this issue so you should be pretty safe).
"Great location, great resort " Read full review on TripAdvisor   2/15/2012 Vote      
9. My husband even got prescription strength goggles without any issue.
"Amazing honeymoon! Worth every penny! " Read full review on TripAdvisor   1/25/2012 Vote      
10. Even with the room mix-up they were nice to us and you could tell that the hotel cared about taking care of the issue.
"Amazing honeymoon! Worth every penny! " Read full review on TripAdvisor   1/25/2012 Vote      
   
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