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Rank
10th
Out of 91

Sheraton Maui Resort

Average Price: $356  
 
Hotel Class:
2605 Kaanapali ParkWay
Lahaina, 96761 View map  
4-Star Hotel Rank: 5 of 12
Average review rating: 4.19
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (145) , Travelocity (13) , TripAdvisor (1529) , YahooTravel (79)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Horrible
Appears in 28 comments. 
The following words were used in comments with Horrible:
arrival (2)   bed (2)   chair (2)   change (2)   customer (2)   food (3)   hotel (5)   need (3)   night (2)   not (4)   pretty (2)   price (2)   refrigerator (2)   resort (2)   room (11)   service (6)   staff (6)   swimming (2)   useful (2)    
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1. After peaking into other rooms, Gold level rooms are older and shabbier and the location is horrible.
"Location is Paradise-Service is Lacking " Read full review on TripAdvisor   5/7/2012 Vote      
2. horrible layout.
"Bed Bugs at the Sheraton " Read full review on TripAdvisor   3/14/2012 Vote      
3. The cabinet that housed the refrigerator in both the rooms were chipped and looked horrible.
"Great Location " Read full review on TripAdvisor   10/29/2011 Vote      
4. That was horrible.
"We REALLY loved it! " Read full review on TripAdvisor   7/29/2011 Vote      
5. We didn't eat at the hotel, because we spoke to several other guests who said the food was horrible quality and ridiculously overpriced.
"We REALLY loved it! " Read full review on TripAdvisor   7/29/2011 Vote      
6. 49 cent bottles of split of champagne (the small bottles) arrived to the room which were horrible.
"Not What I expected " Read full review on TripAdvisor   5/16/2011 Vote      
7. the resort itself was designed horribly.
"Don't stay here if you are under 50 years old " Read full review on TripAdvisor   9/25/2010 Vote      
8. We rented one chair for one day and the service at the rental cabana was horrible.
"Beautiful grounds, awesome location " Read full review on TripAdvisor   8/23/2010 Vote      
9. I ran out of body wash and used theirs and it smells horrible.
"Decent Hotel but would stay somewhere else next time. " Read full review on TripAdvisor   8/13/2010 Vote      
10. NOT RELAXING but still cheaper than sheraton gouge pricesIN CONCLUSION:1)RIP OFF (prices listed at 400$ a night on expedia)this is more the type of old outdated place past its prime that goes for 60-80 a night on priceline, with gross rooms to boot2) snorkling at black rock good but can just visit for the day or swim down3) restaurant staff were very nice but some reception/check in staff are mean and horrible4)needs a multi million dollar makeover5) quiet and dead at nightwent for a spa day at the grand wailea, we stayed there last time in maui, CHAIRS AND UMBRELLAS ARE INCLUDED, magical landscaping, a true resort.
"OLD AND CRUSTY - NOT WORTH IT " Read full review on TripAdvisor   5/24/2010 Vote      
   
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