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Rank
10th
Out of 91

Sheraton Maui Resort

Average Price: $356  
 
Hotel Class:
2605 Kaanapali ParkWay
Lahaina, 96761 View map  
4-Star Hotel Rank: 5 of 12
Average review rating: 4.19
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (145) , Travelocity (13) , TripAdvisor (1529) , YahooTravel (79)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Shock
Appears in 21 comments. 
The following words were used in comments with Shock:
$ (2)   food (4)   love (2)   negative (2)   not (3)   price (6)   room (3)   smaller (2)   water (2)    
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1. Being our first trip to Hawaii we were told but still shocked by the price of food.
"Beautiful location,good value, low key " Read full review on TripAdvisor   1/2/2012 Vote      
2. My boyfriend and I were really shocked at such a rude response from the maid so we called front desk about it and they awarded my boyfriend some starwood points as a compensation for the misunderstanding.
"We can't wait to go back to the Sheraton Maui Resort! " Read full review on TripAdvisor   10/27/2011 Vote      
3. I was shocked at the price but was extremely satisfied with the food.
"85% great could have been 100% wonderful " Read full review on TripAdvisor   5/22/2011 Vote      
4. An hour and a half later I called to see where the soap was and the subject who answered the phone was shocked that it had not arrived.
"Not What I expected " Read full review on TripAdvisor   5/16/2011 Vote      
5. Not terribly shocking because lots of people complain about that on this website.
"Very Poor Customer Service " Read full review on TripAdvisor   6/4/2010 Vote      
6. Yes, it was shocking to see how much smaller the sandy area was - note it is smaller it has not disappeared.
"Just Returned from Sheraton Maui " Read full review on TripAdvisor   3/15/2010 Vote      
7. They did seem a little shell shocked about the whole event, and I did rail on them a bit about the fact there was absolutely no information at all in the rooms about what to do -- I heard the sirens going off at 6 AM.
"In my opinion, this is THE place to stay in Kaanapali " Read full review on TripAdvisor   3/9/2010 Vote      
8. They sell underwater cameras in the gift shop for only $10 (shocking).
"I'd gladly stay here again " Read full review on TripAdvisor   3/9/2010 Vote      
9. For what the Sheraton costs, I was also shocked by the small size of the room and lanai.
"Blah.....there are better choices. " Read full review on TripAdvisor   1/28/2010 Vote      
10. The first day we went into the water I was shocked to see tropical fish swimming around my legs and I was only in about 4 feet.
"Beyond expectations...perfect for snorkeling! " Read full review on TripAdvisor   9/29/2009 Vote      
   
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