St. Regis Hotel, Houston, Houston, Service

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Rank

18th

Out of 718

St. Regis Hotel, Houston	Average Price: $405 Check Rates

Hotel Class:

1919 Briar Oaks Lane

Houston, 77027-3408 View map

5-Star Hotel Rank: 1 of 26
Average review rating: 4.01

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , Travelocity (3) , TripAdvisor (161) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (12) bar (40) bath (8) bathroom (17) bed (25) bill (10) breakfast (27) charge (13) check in (9) check out (5) complimentary (7) concierge (16) cost (9) deal (6) decor (20) dinner (11) downtown (14) fee (11) fitness center (7) food (30) front desk (25) gym (16) hotel (269) housekeeping (7) lobby (13) location (52) manager (7) money (7) parking (20) pool (53) price (17) rate (15) recommend (11) restaurant (38) room (206) room service (23) service (139) shower (20) shuttle (4) spa (9) staff (100) street (11) suite (38) towel (6) valet (28) valet parking (15) value (7) view (15) walk (7) wireless (6)

Service

Appears in 139 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
comfortable (7) customer (6) desk (11) excellent (16) expectation (7) fantastic (5) food (5) friendly (6) good (9) great (28) hotel (31) internet (6) nice (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was great and rooms were fantastic.

"Great Stay! " Read full review on TripAdvisor 5/5/2012 Vote

2. Overall a beautiful hotel with great service.

"Fantastic Business Trip/Experience " Read full review on TripAdvisor 4/20/2012 Vote

3. Thoroughly impressed by the service.

"Fantastic Business Trip/Experience " Read full review on TripAdvisor 4/20/2012 Vote

4. The customer services was just extraordinary.

"Fantastic Business Trip/Experience " Read full review on TripAdvisor 4/20/2012 Vote

5. The service was good, the room was pretty but there is not a wow factor involved.

"Nice hotel, no wow factor " Read full review on TripAdvisor 4/16/2012 Vote

6. The breakfast area looked nice but service was incredibly slow - it took them 25 minutes to get me soft boiled eggs.

"Dated but comfortable " Read full review on TripAdvisor 3/17/2012 Vote

7. I was really impressed with the chamber service all together and impressed by the consistent service delivery day in-day out that I received in my room.

"Best hotel in Houston " Read full review on TripAdvisor 3/3/2012 Vote

8. But otherwise, the service was quite flawless.

"Super service, with spacious but oddly laid out junior suite " Read full review on TripAdvisor 2/21/2012 Vote

9. Service overall was great.

"Super service, with spacious but oddly laid out junior suite " Read full review on TripAdvisor 2/21/2012 Vote

10. The service was superb.

"Fantastic Stay " Read full review on TripAdvisor 1/17/2012 Vote