St. Regis Hotel, Houston, Houston, Manager

OpinionWell's Blog

Home » United States » Texas » Houston Destinations » Houston Hotels » St. Regis Hotel, Houston

OpinionWell
Rank

18th

Out of 718

St. Regis Hotel, Houston	Average Price: $405 Check Rates

Hotel Class:

1919 Briar Oaks Lane

Houston, 77027-3408 View map

5-Star Hotel Rank: 1 of 26
Average review rating: 4.01

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , Travelocity (3) , TripAdvisor (161) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (12) bar (40) bath (8) bathroom (17) bed (25) bill (10) breakfast (27) charge (13) check in (9) check out (5) complimentary (7) concierge (16) cost (9) deal (6) decor (20) dinner (11) downtown (14) fee (11) fitness center (7) food (30) front desk (25) gym (16) hotel (269) housekeeping (7) lobby (13) location (52) manager (7) money (7) parking (20) pool (53) price (17) rate (15) recommend (11) restaurant (38) room (206) room service (23) service (139) shower (20) shuttle (4) spa (9) staff (100) street (11) suite (38) towel (6) valet (28) valet parking (15) value (7) view (15) walk (7) wireless (6)

Manager

Appears in 7 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Rachel Eschete, the Catering Manager, made sure every detail was perfect.

"Rachel Eschete made our event magical!! " Read full review on TripAdvisor 11/20/2009 Vote

2. They were supposed to provide us some sort of compensation as a result, according to the front desk manager with whom I finally spoke, but no one ever followed up to ensure that out wireless internet was working properly and/or to offer us any sort of compensation for our trouble.

"Super service, with spacious but oddly laid out junior suite " Read full review on TripAdvisor 2/21/2012 Vote

3. The group sales manager, Jill Whaley, is a pleasure to work with.

"Top Tier Client Service " Read full review on TripAdvisor 8/3/2010 Vote

4. Vi Chem, the overnight manager, did not hesitate to assist us personally with a passport issue, retrieving them from an embassy and returning them safely to us after we returned to our home.

"Vi Chem, overnight manager, should be employee of the month " Read full review on TripAdvisor 4/1/2011 Vote

5. Regis hotels I`ve stayed inWhen confronted with the above, the general manager was extremely arrogant and refused to even engage in a discussion with me, especially seeing as I had already paid my bill.

"Very Poor Experience at the St. Regis " Read full review on TripAdvisor 5/8/2008 Vote

6. We disputed this but the food manager said that was their policy.

"Terrible stay in Houston " Read full review on TripAdvisor 3/26/2008 Vote

7. Everyone else, including the front desk manager seemed to be annoyed that we expected superior service.

"Terrible stay in Houston " Read full review on TripAdvisor 3/26/2008 Vote