St. Regis Hotel, Houston, Houston, Concierge

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Rank

18th

Out of 718

St. Regis Hotel, Houston	Average Price: $405 Check Rates

Hotel Class:

1919 Briar Oaks Lane

Houston, 77027-3408 View map

5-Star Hotel Rank: 1 of 26
Average review rating: 4.01

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , Travelocity (3) , TripAdvisor (161) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (12) bar (40) bath (8) bathroom (17) bed (25) bill (10) breakfast (27) charge (13) check in (9) check out (5) complimentary (7) concierge (16) cost (9) deal (6) decor (20) dinner (11) downtown (14) fee (11) fitness center (7) food (30) front desk (25) gym (16) hotel (269) housekeeping (7) lobby (13) location (52) manager (7) money (7) parking (20) pool (53) price (17) rate (15) recommend (11) restaurant (38) room (206) room service (23) service (139) shower (20) shuttle (4) spa (9) staff (100) street (11) suite (38) towel (6) valet (28) valet parking (15) value (7) view (15) walk (7) wireless (6)

Concierge

Appears in 16 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
helpful (2) hotel (2) informative (3) service (3) staff (2) suggestion (2) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Scott, the concierge, was wonderful with great suggestions for restaurants and arranging transportation for us in the house Mercedes.

"Wonderful Stay " Read full review on TripAdvisor 7/19/2011 Vote

2. The concierge was very helpful with shopping information and arrangements.

"Pretty Good " Read full review on TripAdvisor 5/5/2011 Vote

3. The concierge service was fantastic.

"St. Regis Houston-just lovely! " Read full review on TripAdvisor 4/23/2011 Vote

4. The staff at the St Regis are very focused on service - front desk, concierge, bellmen - all were terrific - helpful and friendly.

"Lovely hotel with fantastic service " Read full review on TripAdvisor 6/25/2010 Vote

5. When it didn't work out again, I was erroneously transferred the concierge after some time.

"Super service, with spacious but oddly laid out junior suite " Read full review on TripAdvisor 2/21/2012 Vote

6. Unlike many other FHR properties where the concierge level means some free food, there is none of that here.

"Room OK but the most terrible service ever. Even for free, I'd never set foot here again. " Read full review on TripAdvisor 6/5/2011 Vote

7. The concierge offered to have the driver go out and get one for us but I said no.

"Didn't want to leave!!! " Read full review on TripAdvisor 7/26/2010 Vote

8. About 30 minutes later the phone rings and is was the concierge saying they had gone to get more papers.

"Didn't want to leave!!! " Read full review on TripAdvisor 7/26/2010 Vote

9. The hotel's concierge listened to what we wanted, was able to make suggestions and then obtained the reservations we needed.

"Very friendly and helpful staff " Read full review on TripAdvisor 7/23/2009 Vote

10. This comment extended from the gentlemen at the door, to the concierge, to the restaurant staff and housekeeping.

"Very friendly and helpful staff " Read full review on TripAdvisor 7/23/2009 Vote