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Rank
18th
Out of 718

St. Regis Hotel, Houston

Average Price: $405  
 
Hotel Class:
1919 Briar Oaks Lane
Houston, 77027-3408 View map  
5-Star Hotel Rank: 1 of 26
Average review rating: 4.01
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (9) , Travelocity (3) , TripAdvisor (161) , YahooTravel (8)
SAFE TO BOOK ? (0/5 issues found)
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Check in
Appears in 9 comments. 
100% wrote positive comments about check in
The following words were used in comments with Check in:
complimentary (3)   continental (3)   hotel (6)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Valet parkingand check in/out was very fast and efficient.
"St. Regis Houston-just lovely! " Read full review on TripAdvisor   4/23/2011 Vote      
2. They were quite busy at check in so there was a bit of a wait initially, but we were pleasantly surprised that all of our requests had been met.
"Holiday Getaway " Read full review on TripAdvisor   1/18/2012 Vote      
3. We received excellent service from the valet, check-in, hotel bar, and the driver of the hotel complimentary transportation.
"Great anniversary weekend! " Read full review on TripAdvisor   9/12/2011 Vote      
4. The letter they give you at check in says 'complimentary Continental Breakfast for two daily', but does not tell you either 'complimentary 'The Continental' item from the breakfast menu'.
"Room OK but the most terrible service ever. Even for free, I'd never set foot here again. " Read full review on TripAdvisor   6/5/2011 Vote      
5. We booked the room as part of the American Express Fine Hotels and Resorts (FHR in the rest of the review) program, which provides early check-in/late check-out, a room upgrade on check-in upon availability, free continental breakfast for two daily, and a special hotel amenity when the reservation is made through their services.
"Room OK but the most terrible service ever. Even for free, I'd never set foot here again. " Read full review on TripAdvisor   6/5/2011 Vote      
6. These two issues (safe+internet) should never have happened if the hotel had checked that everything worked in the room (as mentioned above, we did not check in early.
"Room OK but the most terrible service ever. Even for free, I'd never set foot here again. " Read full review on TripAdvisor   6/5/2011 Vote      
7. Check-in was very smooth, the hotel itself has wonderful decor (my favorite is the Remington Bar), the rooms were spacious and comfortable, the pool was beautiful, and most importantly, the beds were wonderful (They seemed hard at first, but it got softer the longer I stayed on it.
"Great luxury hotel! " Read full review on TripAdvisor   8/13/2010 Vote      
8. At check in, I requested a room as far away from the elevators as possible (due to me being a light sleeper).
"Thoroughly enjoyable " Read full review on TripAdvisor   12/14/2008 Vote      
9. I arrived close to 1pm (I had called ahead a few days in advance to request early check-in if poss.
"Not for me.... " Read full review on TripAdvisor   7/25/2008 Vote      
   
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