Sofitel Chicago, Chicago, Staff

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Rank

3rd

Out of 415

Sofitel Chicago	Average Price: $283 Check Rates

Hotel Class:

20 East Chestnut Street - Downtown

Chicago, 60611 View map

4-Star Hotel Rank: 2 of 39
Average review rating: 4.62

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (896) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (43) bar (205) bath (55) bathroom (291) bed (279) bill (19) breakfast (210) charge (33) check in (83) check out (32) closet (25) complimentary (24) concierge (108) cost (24) deal (52) decor (51) dinner (73) downtown (59) food (133) front desk (117) gym (36) hotel (1333) housekeeping (53) lake (60) lobby (145) location (510) lunch (25) manager (23) money (29) neighborhood (19) parking (47) pillow (33) price (107) rate (78) recommend (120) restaurant (357) room (1119) room service (97) service (374) shower (115) staff (460) street (94) suite (152) towel (27) tub (63) valet (42) value (46) view (214) walk (135) wireless (27)

Staff

Appears in 460 comments.

95% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (36) clean (30) concierge (25) courteous (25) desk (40) excellent (28) extremely (23) friendly (116) good (26) great (74) helpful (108) hotel (116) housekeeping (21) location (43) nice (35) professional (26)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great location, wonderful staff, rooms are great size and clean, big bathrooms with tub & walk-in shower (beautiful orchids in bathroom) and very comfy beds.

"Only place to stay in Chicago " Read full review on TripAdvisor 5/19/2012 Vote

2. Staff was very friendly and accomodating.

"Met expectations " Read full review on TripAdvisor 5/17/2012 Vote

3. This hotel is elegant and interesting from the moment you step in the building, after passing past the very attentive staff members curbside and at the door.

"Elegant, modern, great service! " Read full review on TripAdvisor 5/16/2012 Vote

4. Very friendly staff, superb concierge.

"Loveky as always " Read full review on TripAdvisor 5/15/2012 Vote

5. The staff was very friendly and accomodating to me and my dog.

"Lovely Hotel accepts dogs " Read full review on TripAdvisor 5/14/2012 Vote

6. The floral arrangements in lobby were gorgeous but the real cinch-er was staff and their beautiful smiles.

"BIG BIRTHDAY CELEBRATION!!! " Read full review on TripAdvisor 5/7/2012 Vote

7. I also appreciated the friendly staff with their greetings of 'Bonjour'.

"Friendly but sophisticated, great location " Read full review on TripAdvisor 5/5/2012 Vote

8. All staff were exceedingly helpful and courteous.

"Excellent stay, great service. " Read full review on TripAdvisor 4/25/2012 Vote

9. The staff are professional and attentive without being 'in your face' Brilliant 24 hour gym for those like me - jet lagged.

"Letter from America " Read full review on TripAdvisor 4/23/2012 Vote

10. The Cocktail bar staff are excellent and it's a very good place to chill out.

"Letter from America " Read full review on TripAdvisor 4/23/2012 Vote