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Sofitel Chicago
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OpinionWell
Rank
3rd
Out of 415
Sofitel Chicago
Average Price: $283
Check Rates
Hotel Class:
20 East Chestnut Street - Downtown
Chicago, 60611
View map
4-Star Hotel Rank:
2 of 39
Average review rating:
4.62
OpinionWell Value Index:
9
Traveler reviews analyzed:
Expedia
(
42
)
,
MyTravelGuide
(
134
)
,
Travelocity
(
5
)
,
TripAdvisor
(
896
)
,
YahooTravel
(
21
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(43)
bar
(205)
bath
(55)
bathroom
(291)
bed
(279)
bill
(19)
breakfast
(210)
charge
(33)
check in
(83)
check out
(32)
closet
(25)
complimentary
(24)
concierge
(108)
cost
(24)
deal
(52)
decor
(51)
dinner
(73)
downtown
(59)
food
(133)
front desk
(117)
gym
(36)
hotel
(1333)
housekeeping
(53)
lake
(60)
lobby
(145)
location
(510)
lunch
(25)
manager
(23)
money
(29)
neighborhood
(19)
parking
(47)
pillow
(33)
price
(107)
rate
(78)
recommend
(120)
restaurant
(357)
room
(1119)
room service
(97)
service
(374)
shower
(115)
staff
(460)
street
(94)
suite
(152)
towel
(27)
tub
(63)
valet
(42)
value
(46)
view
(214)
walk
(135)
wireless
(27)
See more
Complimentary
Appears in 24 comments.
95% wrote positive comments about
complimentary
The following words were used in comments with
Complimentary:
chocolate
(3)
coffee
(7)
drink
(3)
floor
(2)
good
(2)
gym
(2)
night
(3)
not
(4)
room
(7)
service
(5)
small
(3)
towel
(2)
turndown
(4)
upgraded
(4)
water
(7)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
We were given a 'turndown' service nightly during which used towels were exchanged and we were left 2
complimentary
bottles of water.
"Excellent stay in Chicago "
Read full review
on
TripAdvisor
4/11/2012
Vote
2.
We did not just get a
complimentary
upgrade, but we were given a very good rate for a very nice room on the higher floors.
"Excellent Accommodation and Outstanding Customer Service "
Read full review
on
TripAdvisor
3/30/2012
Vote
3.
We were greeted at the front desk and were told that we were given a
complimentary
upgrade to the Prestige Suite, which we were able to check into right away.
"Best hotel EVER!!!! "
Read full review
on
TripAdvisor
2/20/2012
Vote
4.
Also recvd
complimentary
bottles of Evian.
"Great hotel, would definitely stay here again! "
Read full review
on
TripAdvisor
1/29/2012
Vote
5.
Complimentary
coffee served until 11:00 am was also appreciated.
"A great place to stay for a visit to Chicago! "
Read full review
on
TripAdvisor
12/19/2011
Vote
6.
The floral displays in the lobby were beautiful and the
complimentary
coffee and croissants were great.
"High standard, large, comfortable room "
Read full review
on
TripAdvisor
10/25/2011
Vote
7.
I received a
complimentary
room upgrade to a Luxury Room and found the room large enough and comfortable.
"Found the perfect hotel in Chicago "
Read full review
on
TripAdvisor
8/8/2011
Vote
8.
We received
complimentary
evian water and small french chocolate boxes.
"Definitely an excellent hotel! "
Read full review
on
TripAdvisor
7/31/2011
Vote
9.
Not overly expensive mind you ($10 per day from memory) but we found the majority of hotels we visited on this trip to the US had room wi-fi as
complimentary
.
"Very pleasant stay "
Read full review
on
TripAdvisor
5/16/2011
Vote
10.
As we were enjoying 'catching up' with our friends, the restaurant manager sent over a
complimentary
dish of treats.
"Water Tower Experience - Very Nice "
Read full review
on
TripAdvisor
4/29/2011
Vote
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