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OpinionWell
Rank
3rd
Out of 415

Sofitel Chicago

Average Price: $283  
 
Hotel Class:
20 East Chestnut Street - Downtown
Chicago, 60611 View map  
4-Star Hotel Rank: 2 of 39
Average review rating: 4.62
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (896) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 53 comments. 
73% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
best (4)   clean (6)   concierge (7)   courteous (3)   desk (11)   excellent (5)   friendly (4)   great (4)   helpful (4)   hotel (6)   night (5)   professional (5)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The housekeeping staff is great.
"Great stay at the Sofitel " Read full review on TripAdvisor   4/9/2012 Vote      
2. The staff, from the front desk to the housekeeping people, were all so welcoming and eager to make us happy.
"My new favorite hotel! " Read full review on TripAdvisor   3/27/2012 Vote      
3. The housekeeping staff were very helpful and friendly though when providing turn-down service or bringing up room service.
"An underwhelming experience " Read full review on TripAdvisor   2/17/2012 Vote      
4. The front desk, housekeeping staff, were so very friendly and helpful.
"Great Hotel!!! Excellent Service!!! " Read full review on TripAdvisor   2/16/2012 Vote      
5. The front desk staff was extremely friendly and helpful, the housekeeping staff was courteous and prompt when I asked for the down to be removed from the room since I'm allergic and the room was very clean and well maintained.
"Excellent Service and Quality " Read full review on TripAdvisor   2/11/2012 Vote      
6. The housekeeping staff cleans the rooms great but we walked into a room with a broken bed frame that should have been noticed by the cleaning staff and fixed.
"Great Front of House Staff, Location but needs better Maintenance " Read full review on TripAdvisor   7/28/2011 Vote      
7. Housekeeping was excellent.
"Everything one could want in a big city hotel " Read full review on TripAdvisor   12/26/2010 Vote      
8. I found the housekeeping staff excellent and room amenities were very good.
"Exceeded Expectations for this family with young children " Read full review on TripAdvisor   11/15/2010 Vote      
9. I found the housekeeping staff excellent and room amenities were very good.
"Exceeded Expectations for this family with young children " Read full review on TripAdvisor   11/15/2010 Vote      
10. From the check-in staff to the concierge, valet and housekeeping - the service was great.
"A Wonderful Hotel " Read full review on TripAdvisor   7/5/2010 Vote      
   
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