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Sofitel Chicago
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OpinionWell
Rank
3rd
Out of 415
Sofitel Chicago
Average Price: $283
Check Rates
Hotel Class:
20 East Chestnut Street - Downtown
Chicago, 60611
View map
4-Star Hotel Rank:
2 of 39
Average review rating:
4.62
OpinionWell Value Index:
9
Traveler reviews analyzed:
Expedia
(
42
)
,
MyTravelGuide
(
134
)
,
Travelocity
(
5
)
,
TripAdvisor
(
896
)
,
YahooTravel
(
21
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(43)
bar
(205)
bath
(55)
bathroom
(291)
bed
(279)
bill
(19)
breakfast
(210)
charge
(33)
check in
(83)
check out
(32)
closet
(25)
complimentary
(24)
concierge
(108)
cost
(24)
deal
(52)
decor
(51)
dinner
(73)
downtown
(59)
food
(133)
front desk
(117)
gym
(36)
hotel
(1333)
housekeeping
(53)
lake
(60)
lobby
(145)
location
(510)
lunch
(25)
manager
(23)
money
(29)
neighborhood
(19)
parking
(47)
pillow
(33)
price
(107)
rate
(78)
recommend
(120)
restaurant
(357)
room
(1119)
room service
(97)
service
(374)
shower
(115)
staff
(460)
street
(94)
suite
(152)
towel
(27)
tub
(63)
valet
(42)
value
(46)
view
(214)
walk
(135)
wireless
(27)
See more
Room service
Appears in 97 comments.
86% wrote positive comments about
room service
The following words were used in comments with
Room service:
excellent
(13)
food
(17)
friendly
(5)
good
(15)
great
(10)
hot
(6)
hotel
(8)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The
room service
breakfast was cheaper than the restaurant, even with the $3 fee.
"Nice hotel - great location "
Read full review
on
TripAdvisor
3/31/2012
Vote
2.
Also, I do not want to forget to mention the wonderful
room service
was for the request that I made and being on time.
"Great Experience "
Read full review
on
TripAdvisor
3/30/2012
Vote
3.
The staff is helpful without being obtrusive and the morning
room service
is nicely delivered in a timely fashion with free newspapers of your choice.
"Very comfortable "
Read full review
on
TripAdvisor
3/27/2012
Vote
4.
Room service
was very fast and the food was always hot.
"Nice Hotel "
Read full review
on
TripAdvisor
3/16/2012
Vote
5.
Our last morning we ordered
room service
breakfast and both had the delicious apple-cinnamon crepes.
"Great value with Breakfast/Parking package "
Read full review
on
TripAdvisor
2/22/2012
Vote
6.
Even the rooms was sparkling clean and the
room service
was of excellent quality.
"Great Hotel!!! Excellent Service!!! "
Read full review
on
TripAdvisor
2/16/2012
Vote
7.
Highly recommend, except
room service
high prices.
"Excellent hotel in great location "
Read full review
on
TripAdvisor
2/10/2012
Vote
8.
Room service
really good.
"great service, exceptional hotel "
Read full review
on
TripAdvisor
10/31/2011
Vote
9.
I ordered breakfast via the
room service
menu, and it was enjoyable.
"Very nice hotel in great location "
Read full review
on
TripAdvisor
10/5/2011
Vote
10.
From the reception staff, to Concierge staff, to Housekeeping staff , to Doormen and to Room Service staff, everyone was very professional and respectful.
"The best! "
Read full review
on
TripAdvisor
8/27/2011
Vote
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