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Sofitel Chicago
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OpinionWell
Rank
3rd
Out of 415
Sofitel Chicago
Average Price: $283
Check Rates
Hotel Class:
20 East Chestnut Street - Downtown
Chicago, 60611
View map
4-Star Hotel Rank:
2 of 39
Average review rating:
4.62
OpinionWell Value Index:
9
Traveler reviews analyzed:
Expedia
(
42
)
,
MyTravelGuide
(
134
)
,
Travelocity
(
5
)
,
TripAdvisor
(
896
)
,
YahooTravel
(
21
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(43)
bar
(205)
bath
(55)
bathroom
(291)
bed
(279)
bill
(19)
breakfast
(210)
charge
(33)
check in
(83)
check out
(32)
closet
(25)
complimentary
(24)
concierge
(108)
cost
(24)
deal
(52)
decor
(51)
dinner
(73)
downtown
(59)
food
(133)
front desk
(117)
gym
(36)
hotel
(1333)
housekeeping
(53)
lake
(60)
lobby
(145)
location
(510)
lunch
(25)
manager
(23)
money
(29)
neighborhood
(19)
parking
(47)
pillow
(33)
price
(107)
rate
(78)
recommend
(120)
restaurant
(357)
room
(1119)
room service
(97)
service
(374)
shower
(115)
staff
(460)
street
(94)
suite
(152)
towel
(27)
tub
(63)
valet
(42)
value
(46)
view
(214)
walk
(135)
wireless
(27)
See more
Pillow
Appears in 33 comments.
75% wrote positive comments about
pillow
The following words were used in comments with
Pillow:
comfortable
(17)
extra
(3)
good
(3)
great
(5)
hotel
(6)
linen
(3)
mattress
(6)
negative
(3)
soft
(6)
wondering
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
We had a King bed and we each had two
pillow
s - a firm and a soft.
"Beautiful Property, great staff, close to easy transportation "
Read full review
on
TripAdvisor
2/6/2012
Vote
2.
Good points first:- Soft bed with
pillow
top mattress was comfortable- Bose radio in the room- large separate cubicle shower-good shower- great location next to MM- great cafe for breakfast if breakfast not includedPoints why I rated the hotel average overall- luggage was left on a trolley at the check in desk no offer to bring it up to the room-poor- the room didn't have the wow factor just a standard room in beige with standard hotel type furniture- door men hit and miss sometimes they were there to open the doors sometimes not.
"Average "
Read full review
on
TripAdvisor
8/25/2011
Vote
3.
Extremely comfortable mattress and
pillow
s.
"Wonderful stay at the Sofitel...We will be back!! "
Read full review
on
TripAdvisor
6/7/2011
Vote
4.
I pay much attention to my bed at home - the right quality and positioning of
pillow
s to the thread count of the bed linen and the weight of the duvet and this bed was bliss - felt like home which takes a lot of doing for any hotel and I slept wonderfully.
"Surpassed expectations "
Read full review
on
TripAdvisor
3/7/2011
Vote
5.
Sofitel 'My Bed' is a wonderful concept of sleep quality with different matress and a lot of
pillow
s.
"great design, excellent comfort and perfect location "
Read full review
on
TripAdvisor
6/22/2010
Vote
6.
The location is fabulous, very near Michigan ave, many delicious restaurants and Rush street, the mattress/
pillow
s were above average and comfortable and the bathroom is a perfect size.
"Location is great! "
Read full review
on
TripAdvisor
6/21/2010
Vote
7.
First of all the Sofitel rooms are exquisitely comfortable, with perfect beds,
pillow
s, robes, slippers, lots of storage for all your clothes and impedimenta, and gorgeous baths with tub and separate shower stall with great shower head.
"Totally awesome. "
Read full review
on
TripAdvisor
10/26/2009
Vote
8.
The bed was soft and comfortable with down
pillow
s or you could get other
pillow
s if you are allergic to down.
"Fabulous Accomodations "
Read full review
on
TripAdvisor
8/25/2009
Vote
9.
Just crawl under that big Frette comforter, pile up the
pillow
s, and you'll never want to leave.
"Terrific Hotel and Location "
Read full review
on
TripAdvisor
4/6/2009
Vote
10.
We had two kids with us and when we called to get linens for the sofabed, housekeeping staff came and made the bed and quickly took care of requests for extra
pillow
s, etc. The concierge was great with restaurant recommendations, too, and didn't try to push us into the hotel's spot.
"We are spoiled now! "
Read full review
on
TripAdvisor
3/14/2009
Vote
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