W New York Hotel, New York City, Service

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Rank

108th

Out of 676

W New York Hotel	Average Price: $406 Check Rates

Hotel Class:

541 LEXINGTON AVE New York

New York City, 10022 View map

4-Star Hotel Rank: 41 of 106
Average review rating: 3.42

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (13) , Expedia (33) , MyTravelGuide (177) , TripAdvisor (1071) , YahooTravel (46)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (59) bar (340) bath (50) bathroom (318) bed (340) bill (64) breakfast (113) charge (91) check in (210) check out (39) checkout (39) closet (65) complimentary (59) concierge (157) cost (35) deal (67) decor (66) dinner (50) food (73) front desk (246) gym (47) hotel (1921) housekeeping (60) lobby (349) location (525) manager (87) minibar (32) mini-bar (23) money (56) parking (33) pillow (37) price (142) rate (93) recommend (128) restaurant (125) room (2406) room service (84) service (506) sheets (25) shower (154) spa (115) staff (695) street (107) suite (145) towel (54) valet (23) value (38) view (113) walk (128) wireless (58)

Service

Appears in 506 comments.

79% wrote positive comments about service

The following words were used in comments with Service:
clean (25) concierge (24) customer (52) desk (21) excellent (37) free (28) friendly (28) good (36) great (91) helpful (32) hotel (129) location (34) new (25) nice (21)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. That's good follow through, and great service in my book.

"Great Staff, Clean Hotel, Small Room " Read full review on TripAdvisor 5/15/2012 Vote

2. The service was excellent, the friendliness and professionalism of the staff was outstanding.

"Awesome service " Read full review on TripAdvisor 5/15/2012 Vote

3. Service was fantastic.

"Fantastic Stay! " Read full review on TripAdvisor 5/15/2012 Vote

4. Our room: Comfortable bed, serviceable desk, pleasant functional bathroom and good movies on demand.

"Great Staff, Clean Hotel, Small Room " Read full review on TripAdvisor 5/15/2012 Vote

5. Stayed here over the weekend and was most happy with service and standard of the property.

"Good Show W! " Read full review on TripAdvisor 5/14/2012 Vote

6. But, it is in a great location and gives good service and has a nice gym for guests.

"If you like to combine your hotel with a night club " Read full review on TripAdvisor 5/9/2012 Vote

7. Excellent service.

"Fantastic room- hotel staff was extremely friendly " Read full review on TripAdvisor 5/7/2012 Vote

8. The Whenever Whatever service is great, always willing and able to assist.

"W hotel great service " Read full review on TripAdvisor 5/6/2012 Vote

9. I was very impressed with the service during my recent stay at the W Hotel in Manhattan.

"W hotel great service " Read full review on TripAdvisor 5/6/2012 Vote

10. Concierge service was incredibly helpful, bellmen and cleaning staff were professional and always friendly, and the people at the spa were incredible.

"Unbelievable Service " Read full review on TripAdvisor 5/4/2012 Vote