W New York Hotel, New York City, Bill

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Rank

108th

Out of 676

W New York Hotel	Average Price: $406 Check Rates

Hotel Class:

541 LEXINGTON AVE New York

New York City, 10022 View map

4-Star Hotel Rank: 41 of 106
Average review rating: 3.42

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (13) , Expedia (33) , MyTravelGuide (177) , TripAdvisor (1071) , YahooTravel (46)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (59) bar (340) bath (50) bathroom (318) bed (340) bill (64) breakfast (113) charge (91) check in (210) check out (39) checkout (39) closet (65) complimentary (59) concierge (157) cost (35) deal (67) decor (66) dinner (50) food (73) front desk (246) gym (47) hotel (1921) housekeeping (60) lobby (349) location (525) manager (87) minibar (32) mini-bar (23) money (56) parking (33) pillow (37) price (142) rate (93) recommend (128) restaurant (125) room (2406) room service (84) service (506) sheets (25) shower (154) spa (115) staff (695) street (107) suite (145) towel (54) valet (23) value (38) view (113) walk (128) wireless (58)

Bill	Appears in 63 comments. 54% wrote positive comments about bill

The following words were used in comments with Bill:
decent (3) desk (5) double (3) free (4) helpful (3) hotel (10) liked (4) minibar (7) problem (3) reservation (3)

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1. I did so, and the error itself was fixed within matters and a new folio sent out to me with my final bill.

"Great hotel, great location, great rooms...but... " Read full review on TripAdvisor 3/20/2012 Vote

2. It was quickly removed, but it was kind of a rub to be handed an enveloped bill with the assumption all charges are correct.

"Good location, OK for a W " Read full review on TripAdvisor 1/11/2012 Vote

3. Sara was extremely helpful in assisting me with a billing question- fast and accurate.

"Outstanding Service from Sara in Accounting Department " Read full review on TripAdvisor 11/3/2011 Vote

4. Wasn't asking for much, just the simple things like; - not to double charge me for the room on my bill- address my query when i'm standing at the counter rather than talking to each other- give me useful information at the concierge desk- actually be friendly rather than a snob.

"hmm. hotel nice, staff poor " Read full review on TripAdvisor 1/15/2011 Vote

5. They add taxes, gratuities, delivery fees, etc etc. I ordered a chicken burger and a slice of cheesecake (also amazingly delicious) and the bill came out to $50.

"Love the W New York! " Read full review on TripAdvisor 5/16/2010 Vote

6. The heartbeat restaurant was closed and the whiskey blue bar downstairs added about a $20 tip onto the original bill after we left a generous cash tip.

"Don't bother going here!! " Read full review on TripAdvisor 10/12/2009 Vote

7. paid me detailed attention even when I was arguing with them about my bill.

"Amazing stay " Read full review on TripAdvisor 5/23/2012 Vote

8. I was very hesitant and frankly anticipated an enormous bill--and a fight--- when I left.

"Great Staff, Clean Hotel, Small Room " Read full review on TripAdvisor 5/15/2012 Vote

9. However, not only was there no erroneous bill to contend with, but there was no bill at all.

"Great Staff, Clean Hotel, Small Room " Read full review on TripAdvisor 5/15/2012 Vote

10. also i found some authorized charges on my bill.

"Not worth it..not a starwood standard " Read full review on TripAdvisor 4/16/2012 Vote