W New York Hotel, New York City, Front Desk

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Rank

108th

Out of 676

W New York Hotel	Average Price: $406 Check Rates

Hotel Class:

541 LEXINGTON AVE New York

New York City, 10022 View map

4-Star Hotel Rank: 41 of 106
Average review rating: 3.42

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (13) , Expedia (33) , MyTravelGuide (177) , TripAdvisor (1071) , YahooTravel (46)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (59) bar (340) bath (50) bathroom (318) bed (340) bill (64) breakfast (113) charge (91) check in (210) check out (39) checkout (39) closet (65) complimentary (59) concierge (157) cost (35) deal (67) decor (66) dinner (50) food (73) front desk (246) gym (47) hotel (1921) housekeeping (60) lobby (349) location (525) manager (87) minibar (32) mini-bar (23) money (56) parking (33) pillow (37) price (142) rate (93) recommend (128) restaurant (125) room (2406) room service (84) service (506) sheets (25) shower (154) spa (115) staff (695) street (107) suite (145) towel (54) valet (23) value (38) view (113) walk (128) wireless (58)

Front desk

Appears in 246 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (15) helpful (26) hotel (21) housekeeping (11) management (9) need (11) problem (8) welcoming (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. the front desk were amazing esp Kevin,semije,Nadia,manager Jason.

"Amazing stay " Read full review on TripAdvisor 5/23/2012 Vote

2. But most impressive was Nadia Ahmed at front desk, very friendly, helpful and going the extra mile.

"W hotel great service " Read full review on TripAdvisor 5/6/2012 Vote

3. Your front desk was amazing.

"Amazing Stay March 5-12th! " Read full review on TripAdvisor 5/1/2012 Vote

4. In particular, the gentleman who checked me into my room at the front desk was very welcoming, knowledgable of the best routes to my destinations, and he even provided two bottles of complimentary water.

"Level of Service Depends on the W Employee " Read full review on TripAdvisor 4/23/2012 Vote

5. Kudos to everybody, but especially to Carmen at the front desk.

"Easter weekend in New York " Read full review on TripAdvisor 4/9/2012 Vote

6. They greeted us with champagne upon arrival (maybe because our reservation was a little messed up) but the people at the front desk were very nice checking in.

"stayed 1 night " Read full review on TripAdvisor 3/29/2012 Vote

7. Carmen at the front desk is awesome - very sweet, remembered my name after staying there just two weeks.

"Great staff, small rooms, typical trendy W " Read full review on TripAdvisor 3/20/2012 Vote

8. The first person we met was Edna at the front desk, who was so lovely and bright and instantly picked up on the kids' excitement at being at such a 'grown up' hotel.

"Edna at the Front Desk was great! " Read full review on TripAdvisor 2/29/2012 Vote

9. The front desk and concierge service was friendly and courteous.

"Wonderful location and with W comfy super comfy beds " Read full review on TripAdvisor 1/3/2012 Vote

10. Helpful and cheerful front desk and concierge desk.

"Outstanding, again! " Read full review on TripAdvisor 12/30/2011 Vote