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OpinionWell
Rank
14th
Out of 177

Marriott Philadelphia

Average Price: $275  
 
Hotel Class:
1201 Market Street
Philadelphia, 19107 View map  
3-Star Hotel Rank: 5 of 57
Average review rating: 3.82
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (57) , MyTravelGuide (1715) , Travelocity (5) , Expedia (44) , TripAdvisor (589) , BedBugRegistry (13)
SAFE TO BOOK ? (1/5 issues found)
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Errors
Appears in 10 comments. 
The following words were used in comments with Errors:
cost (2)   gross (2)   hotel (2)   not (3)   problem (2)   responsive (2)   staff (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Upon check out, we found errors on the bill that took several front desk staff to correct.
"Awful from start to finish. " Read full review on TripAdvisor   3/20/2011 Vote      
2. We rejected the offfer explaining that Marriott did have an obligation to help with the error as they had a 'no show'.
"Insensitive Management & Poor Reservation Policy with Priceline " Read full review on TripAdvisor   6/23/2010 Vote      
3. Yes, there was an error that Marriott did not make but Marriott had the resources to mitigate the cost.
"Insensitive Management & Poor Reservation Policy with Priceline " Read full review on TripAdvisor   6/23/2010 Vote      
4. Michael the guest service agent understood that there was an error and tried to have Marriott management provide a resonable solution.
"Insensitive Management & Poor Reservation Policy with Priceline " Read full review on TripAdvisor   6/23/2010 Vote      
5. The response was that the error was either Priceline or my daughter's mistake and Marriott had no responsibility.
"Insensitive Management & Poor Reservation Policy with Priceline " Read full review on TripAdvisor   6/23/2010 Vote      
6. Despite this error, the hotel was unwilling to reduce my charges for reproducing the reports (>$500) in their Business Center.
"Third-World Service at Luxury Prices " Read full review on TripAdvisor   11/16/2008 Vote      
7. This caused us not only to miss visiting him, but also caused us many problems, due to the gross error on the part of this particular Marriott staff member.
Read full review on MyTravelGuide   5/16/2008 Vote      
8. This caused us not only to miss visiting him, but also caused us many problems, due to the gross error on the part of this particular Marriott staff member.
Read full review on MyTravelGuide   5/16/2008 Vote      
9. The hotel did make up for the error but it ended up costing us more overall than expected.
Read full review on MyTravelGuide   7/22/2006 Vote      
10. errors were resolved or accomodations for error made.
Read full review on MyTravelGuide   7/26/2005 Vote      
   
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