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Rank
15th
Out of 427

Hilton Riverside Hotel New Orleans

Average Price: $281  
 
Hotel Class:
2 Poydras Street
New Orleans, 70140 View map  
3-Star Hotel Rank: 6 of 125
Average review rating: 3.89
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (68) , Travelocity (1) , TripAdvisor (1000) , YahooTravel (36)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Unhelpful
Appears in 10 comments. 
The following words were used in comments with Unhelpful:
annoyance (2)   change (2)   concierge (3)   cramped (2)   desk (3)   experience (2)   helpful (3)   hotel (2)   luggage (2)   mattress (2)   offers (2)   reservation (4)   room (2)   rude (3)   small (2)   staff (6)   valet (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Staff was unhelpful, referred me to ATT, who were baffled as to why the hotel thought they could do anything about it.
"Surprisingly meh " Read full review on TripAdvisor   3/22/2012 Vote      
2. I did have to call and make a change to our reservations and unfortunately got Jessie again and not only was he unhelpful but he was rude and wouldn't even help me with changing the names on the reservations nor did he tell me how to do it.
"In-house reservation issue " Read full review on TripAdvisor   8/20/2010 Vote      
3. Before and after our stay at the hotel there was one individual who continued to be rude and unhelpful and unfortunantely he is Jessie (I believe that is his name) and we works for in house reservations.
"In-house reservation issue " Read full review on TripAdvisor   8/20/2010 Vote      
4. The concierge staff were unhelpful and whenever I needed to reach the front desk.
"Don't stay here! " Read full review on TripAdvisor   6/20/2009 Vote      
5. Singularly unhelpful and poorly informed concierge who did little more than give me phone numbers for restaurants, instead of making a recommendation and reservation as I had requested.
"Big and impersonal " Read full review on TripAdvisor   5/24/2008 Vote      
6. Other issues that were simple annoyances included the unhelpful valet staff.
"Inconsistent Service, but Generally Good Stay " Read full review on TripAdvisor   10/30/2007 Vote      
7. Other issues that were simple annoyances included the unhelpful valet staff.
"Inconsistent Service, but Generally Good Stay " Read full review on TripAdvisor   10/30/2007 Vote      
8. Here's my experience:--long check-in lines--no offer of help with luggage--unhelpful front desk staff--small cramped rooms--sagging mattresses.
"Avoid if Possible " Read full review on TripAdvisor   4/25/2007 Vote      
9. Here`s my experience:--long check-in lines--no offer of help with luggage--unhelpful front desk staff--small cramped rooms--sagging mattresses.
"Avoid if Possible " Read full review on TripAdvisor   4/25/2007 Vote      
10. Service was slow and the man at the concierge was rude and unhelpful.
"Poor for a Hilton " Read full review on TripAdvisor   10/29/2006 Vote      
   
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