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Rank
15th
Out of 427

Hilton Riverside Hotel New Orleans

Average Price: $281  
 
Hotel Class:
2 Poydras Street
New Orleans, 70140 View map  
3-Star Hotel Rank: 6 of 125
Average review rating: 3.89
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (68) , Travelocity (1) , TripAdvisor (1000) , YahooTravel (36)
SAFE TO BOOK ? (1/5 issues found)
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Issue
Appears in 82 comments. 
The following words were used in comments with Issue:
$ (3)   bill (5)   child (4)   desk (4)   exceptional (4)   generous (3)   great (3)   hotel (11)   management (4)   new (4)   not (18)   noticeable (3)   park (6)   reservation (3)   rollaway (4)   room (22)   service (5)   staff (6)   valet (4)   well (3)    
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1. On top of this, many of the smaller room venues had loud noise issues behind them~ sessions were disrupted by ice machines rattling and shouting hotel staff behind the partitions.
"Waste of travel funds " Read full review on TripAdvisor   4/24/2012 Vote      
2. Temperature issues made it miserable.
"Waste of travel funds " Read full review on TripAdvisor   4/24/2012 Vote      
3. Room itself was kept clean (except for the sheets issue).
"Waste of travel funds " Read full review on TripAdvisor   4/24/2012 Vote      
4. First and foremost, the Hilton Riverside has the same issue with all hotels of late, they can take the reservation, but they don't hold the reservation, and as Seinfeld pointed out, that is the important part.
"What an awful place to stay. " Read full review on TripAdvisor   4/20/2012 Vote      
5. It is also expensive and had, at least on one morning, some food-related hygiene issues.
"Great location, but some negatives " Read full review on TripAdvisor   4/19/2012 Vote      
6. We had no issues with room comfort (temperature).
"Excellent stay for the price, close to many attractions " Read full review on TripAdvisor   4/14/2012 Vote      
7. Our only issues with the room involved the bathroom.
"Hotel would be better if it offered free wireless Internet " Read full review on TripAdvisor   2/20/2012 Vote      
8. Upon arrival, it is not clear where you can leave your car when you check in since you need a pass to get into the garage which isn't issued until you check in.
"Better, but still needs some work " Read full review on TripAdvisor   2/6/2012 Vote      
9. After escalating the issue to the front desk manager and, finally, Carlos, the general manager, Carols agreed to take my ID and the FedEx tracking number back to the business center to look for the package.
"Poor treatment by managers, wonderful treatment by other staff " Read full review on TripAdvisor   2/4/2012 Vote      
10. CONS:As a Hilton member, free wifi which is great, but the hotel had some issues with it that weekend.
"HAD A GREAT TIME FIRST TIME VISIT TO NOLA!! " Read full review on TripAdvisor   1/25/2012 Vote      
   
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