Hilton Riverside Hotel New Orleans, New Orleans, Complain

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OpinionWell
Rank

15th

Out of 427

Hilton Riverside Hotel New Orleans	Average Price: $281 Check Rates

Hotel Class:

2 Poydras Street

New Orleans, 70140 View map

3-Star Hotel Rank: 6 of 125
Average review rating: 3.89

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (68) , Travelocity (1) , TripAdvisor (1000) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 42 comments.

The following words were used in comments with Complain:
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1. It was just a typical 3 star hotel - nothing special but nothing to complain about either.

"decent but outdated " Read full review on TripAdvisor 5/10/2012 Vote

2. So although there weren't a lot of things to complain about, here is what is wrong with the place: 1) The elevators in the hotel are accessible to ANYONE who walks into the hotel and I didn't see any cameras or security guards.

"Back at the Riverside Hilton for Jazz Fest 2012 - a little better than average " Read full review on TripAdvisor 5/1/2012 Vote

3. The room at the hotel was spacious, clean and i had a great view of the river i couldn't complain.

"Great hotel! " Read full review on TripAdvisor 5/1/2012 Vote

4. We had a great view of the river which stopped us complaining about the room.

"Good location, average service " Read full review on TripAdvisor 5/1/2012 Vote

5. Checked out the next day and complained about the lack of service and I was offered a free breakfast which I didn't have time for then they offered to pay for parking and I didn't drive.

"Average hotel " Read full review on TripAdvisor 3/26/2012 Vote

6. Called that evening to complain and all I received was a sorry.

"Average hotel " Read full review on TripAdvisor 3/26/2012 Vote

7. Pretty marginal food in the executive lounge and when we complained - all we got were shrugs.

"Mediocre New Orleans Hotel " Read full review on TripAdvisor 3/21/2012 Vote

8. I am actually an AGM of two hotels so I know I can be rather particular and I know what to look for & let me just say I have NEVER posted on Tripadvisor and NEVER complained of a hotel until now.

"Rude Staff....doesn't follow up....no apologies. " Read full review on TripAdvisor 2/6/2012 Vote

9. But I got a nice deal on this hotel, so I can't complain too much.

"average Hilton room " Read full review on TripAdvisor 1/8/2012 Vote

10. When we complained they sent an 'engineer' to fix it who obviously didn't do anything.

"Probably wouldn't stay again! " Read full review on TripAdvisor 12/29/2011 Vote