Hilton Riverside Hotel New Orleans, New Orleans, Rude

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Rank

15th

Out of 427

Hilton Riverside Hotel New Orleans	Average Price: $281 Check Rates

Hotel Class:

2 Poydras Street

New Orleans, 70140 View map

3-Star Hotel Rank: 6 of 125
Average review rating: 3.89

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (68) , Travelocity (1) , TripAdvisor (1000) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (14) avoid (21) awful (7) bad (80) bed bugs (11) broken (15) complain (35) complaint (30) damage (8) dated (9) difficult (10) dirty (21) disappoint (45) disturbing (9) downside (13) expensive (79) frustrated (12) gross (8) hard (28) hassle (9) horrible (13) inconvenient (16) issue (76) lack (24) loud (26) mediocre (7) mess (6) mistake (8) mold (6) negative (29) noise (57) noisy (17) outrageous (12) overpriced (23) poor (17) poorly (8) pricey (30) problem (107) ridiculous (18) rude (21) shock (6) slow (27) smell (38) terrible (16) tiny (13) unfortunate (20) unhelpful (7) worn (8) worst (13) wrong (26)

Rude	Appears in 26 comments.

The following words were used in comments with Rude:
bed (2) change (3) concierge (2) convention (2) desk (5) helpful (3) hotel (4) least (2) management (4) need (3) not (8) reservation (3) service (4) slow (2) staff (10) unhelpful (3)

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1. The hotel restaurants were just average, and service for breakfast was terribly slow and our waitress was downright rude.

"Large hotel close to most desirable areas " Read full review on TripAdvisor 3/28/2012 Vote

2. The girl at the front desk was so rude.

"Rude Staff....doesn't follow up....no apologies. " Read full review on TripAdvisor 2/6/2012 Vote

3. General manager was called and was rude to my staff, unheard of.

"Loud, smelly rooms, unprofessional staff " Read full review on TripAdvisor 1/23/2012 Vote

4. Was charged $95 for meal in hotel that we did not eat at, construction banging at 8am, rude staff, dirty parking garage.

"2 star quality, 4 star prices " Read full review on TripAdvisor 8/24/2011 Vote

5. again I will stay elsewhere due to just that kind of rudeness.

"Customer Service is Most Lacking " Read full review on TripAdvisor 6/8/2011 Vote

6. However at check-in I found the staff, particularly the Manager Donna, to be rude and knows nothing of customer service.

"Customer Service is Most Lacking " Read full review on TripAdvisor 6/8/2011 Vote

7. Front desk people are rude, bell hops are non-exsistant unless you request it from the front desk.

"The best view in the city " Read full review on TripAdvisor 3/3/2011 Vote

8. She was very rude and seemed to be upset that I stopped to ask her anything at all.

"Bring a bag of money and don't expect anyone to be nice " Read full review on TripAdvisor 1/27/2011 Vote

9. She was very rude and seemed to be upset that I stopped to ask her anything at all.

"Bring a bag of money and don't expect anyone to be nice " Read full review on TripAdvisor 1/27/2011 Vote

10. Went to the Concierge to ask about tours, she was so rude to my husband but oce she found out he knew what he was talking about her attitude changed, a little.

"Only if you get a great rate " Read full review on TripAdvisor 1/24/2011 Vote