Mandarin Oriental Miami, Miami, Rude

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Rank

12th

Out of 468

Mandarin Oriental Miami	Average Price: $336 Check Rates

Hotel Class:

500 Brickell Key Drive

Miami, 33131 View map

5-Star Hotel Rank: 3 of 16
Average review rating: 4.45

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (26) , Travelocity (4) , TripAdvisor (492) , YahooTravel (95)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (3) annoy (8) apologetic (4) awkward (3) bad (19) big deal (8) broken (7) chipped (3) complain (16) complaint (17) difficult (11) dirty (10) disappoint (49) downside (16) errors (3) expensive (60) frustrated (3) hard (16) hectic (3) ignored (5) inconvenient (3) irritate (4) issue (14) lack (8) loud (4) misleading (3) mistake (4) negative (12) noise (20) noisy (10) outrageous (5) overpriced (9) poor (10) pricey (23) problem (22) rude (9) sadly (6) shock (5) slow (16) smell (13) sophisticated (3) stained (3) terrible (3) tiny (8) too small (9) uncomfortable (4) unfortunate (10) weird (6) worn (5) wrong (3)

Rude	Appears in 15 comments.

The following words were used in comments with Rude:
concierge (2) good (2) hotel (3) liked (2) management (2) not (4) pool (2) reception (2) room (2) service (7) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I've never experienced such rude service in my life.

"WORST SERVICE " Read full review on TripAdvisor 5/20/2012 Vote

2. rude check-out : what the hell are they doing ? Where are sentences like 'Have you enjoyed your stay ?' or 'Have a good day' ?- - - RESTAURATION - - -=> O-PoolCorrect service, reasonable waiting time.

"Dramatic view, poor service " Read full review on TripAdvisor 12/25/2011 Vote

3. I decided to go to the lobby bar to have an espresso but was told that the coffee machine had been broken for at least week and they could not get it fizzed quickly and was sent to another hotel cafe in the lower level where the service was incompetent , rude and very overpriced for the lukewarm and poor quality .

"Would never return.stay at the nearby Four Seasons for a much finer and comfortable experience . " Read full review on TripAdvisor 11/6/2011 Vote

4. 30 or 1pm instead of noon, and the reception' comment in a rude tone, we are full and no.

"Great Hotel but Rude " Read full review on TripAdvisor 11/6/2011 Vote

5. Asked to change rooms & was rebuffed quite rudely.

"Disappointing " Read full review on TripAdvisor 10/29/2011 Vote

6. -The staff is arrogant and border-line rude (except for the valet parking guys, who are great).

"Not as Good as a 5-star should be. " Read full review on TripAdvisor 6/10/2011 Vote

7. pros: large spacious roomspretty lobbygenerally good servicecons: rude and aloof reception in the eveningtv screen in livingroom did not work, and hard to decipher channel changer, scratches on wooden floor, no door so no bathroom privacy in the dynasty suite.

"we are in a recession... " Read full review on TripAdvisor 8/1/2010 Vote

8. I called the manager and he was down right RUDE.

"Take a pass on this one! I would stay at the W or the Ritz! " Read full review on TripAdvisor 9/15/2009 Vote

9. I called the manager and he was down right RUDE.

"Take a pass on this one! I would stay at the W or the Ritz! " Read full review on TripAdvisor 8/19/2009 Vote

10. I think this guy was very rude, and it is incredible that this can happen.

"Stay somewhere else - waste of money! " Read full review on TripAdvisor 11/24/2006 Vote