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Rank
12th
Out of 468

Mandarin Oriental Miami

Average Price: $336  
 
Hotel Class:
500 Brickell Key Drive
Miami, 33131 View map  
5-Star Hotel Rank: 3 of 16
Average review rating: 4.45
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (26) , Travelocity (4) , TripAdvisor (492) , YahooTravel (95)
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Bad
Appears in 33 comments. 
The following words were used in comments with Bad:
beach (6)   bed (4)   big (2)   exceptional (3)   experience (3)   good (3)   guest (3)   hotel (9)   liked (3)   not (7)   pool (6)   reservation (3)   room (9)   service (9)   shower (5)   smell (2)   spent (3)   tip (3)   waiter (3)   water (3)    
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1. The weather wasnt the best so we spent time in the Spa and the Gym, not a bad thing.
"Holy Otoro, Another Great Stay " Read full review on TripAdvisor   2/7/2012 Vote      
2. But the shower is poor (I like strong water shower), the amenities are 3-star quality, the TV had some channels that simply had bad tune (and the hotel is unable to solve it), the air conditioner was impossible to set the perfect temperature, room service takes forever and, the worst, the service at breakfast was unaceptable (the waiter forgot to bring us spoons we asked 3 times.
"Great room, good view, poor service " Read full review on TripAdvisor   1/8/2012 Vote      
3. Ubiquitous and disturbing smell of camphor bad spatial organization : concierge is in front of the entrance but the front desk is hidden in the left corner.
"Dramatic view, poor service " Read full review on TripAdvisor   12/25/2011 Vote      
4. Room was very large and appointed w/ a great flat screen TV and stereo system, a high end power plug system for computers, an extra wide porch/veranda (6th floor), two double beds as I had a bad cold, a beautiful bathroom w/ marble tile everywhere, a beautiful view across the bay hot, very nice shower and comfortable beds.
"A shining star in Miami " Read full review on TripAdvisor   12/5/2011 Vote      
5. I was a bit concerned after reading a few bad reports regarding service, but I was completely blown away at the attentive service I received.
"Amazing service, beautiful property " Read full review on TripAdvisor   11/21/2011 Vote      
6. The shower door leaked quite badly leaving a large puddle in the bathroom after each shower.
"Average stay in a luxurious hotel " Read full review on TripAdvisor   10/30/2011 Vote      
7. The bad is that you have to pay for wifi service which I think should be included.
"Simply breathtaking!!! " Read full review on TripAdvisor   10/6/2011 Vote      
8. Also for such a big hotel the pool size is a bit disappointing and when the hotel is full really only usable as a 'plunge pool 'What also is a very bad habit in the Miami area is to just include 18% tip on everything independently of the service .
"a different Mandarin oriental " Read full review on TripAdvisor   8/21/2011 Vote      
9. (no big deal) although we still decided to change out of this room because even though it was a bay room category it was facing more of the city and downtown area also there was a really bad smell that came from the water by the bridge going into the key (not the hotel's fault i'm sure but still not nice when you are paying that type of price for a hotel.
"Amazing hotel with an even more amazing view " Read full review on TripAdvisor   8/15/2011 Vote      
10. bad bits My phone went missing from my room on day three, I left it on the bed went to the pool for 2 hours when I returned to the room the phone was gone.
"Great honeymoon hotel, we will definitely be back " Read full review on TripAdvisor   6/21/2011 Vote      
   
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