Mandarin Oriental Miami, Miami, Broken

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Rank

12th

Out of 468

Mandarin Oriental Miami	Average Price: $336 Check Rates

Hotel Class:

500 Brickell Key Drive

Miami, 33131 View map

5-Star Hotel Rank: 3 of 16
Average review rating: 4.45

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (26) , Travelocity (4) , TripAdvisor (492) , YahooTravel (95)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (3) annoy (8) apologetic (4) awkward (3) bad (19) big deal (8) broken (7) chipped (3) complain (16) complaint (17) difficult (11) dirty (10) disappoint (49) downside (16) errors (3) expensive (60) frustrated (3) hard (16) hectic (3) ignored (5) inconvenient (3) irritate (4) issue (14) lack (8) loud (4) misleading (3) mistake (4) negative (12) noise (20) noisy (10) outrageous (5) overpriced (9) poor (10) pricey (23) problem (22) rude (9) sadly (6) shock (5) slow (16) smell (13) sophisticated (3) stained (3) terrible (3) tiny (8) too small (9) uncomfortable (4) unfortunate (10) weird (6) worn (5) wrong (3)

Broken

Appears in 8 comments.

The following words were used in comments with Broken:
lighting (2) not (4) sleep (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I am so angry that I was paying that much money per night to have my sleep broken for something that did not need to be done and could have been done during normal working hours.

"Beautiful hotel, shame about the noise and the extra costs!!! " Read full review on TripAdvisor 2/19/2012 Vote

2. What about my lack of sleep when I was on holiday???When we left we asked the bell boy what had actually been going on and he said the door wasn't broken they were replacing the carpet for tiles in the hallway.

"Beautiful hotel, shame about the noise and the extra costs!!! " Read full review on TripAdvisor 2/19/2012 Vote

3. The only incident I had was with regards to my suitcase being broken.

"Great Views Great Hotel " Read full review on TripAdvisor 11/24/2011 Vote

4. I decided to go to the lobby bar to have an espresso but was told that the coffee machine had been broken for at least week and they could not get it fizzed quickly and was sent to another hotel cafe in the lower level where the service was incompetent , rude and very overpriced for the lukewarm and poor quality .

"Would never return.stay at the nearby Four Seasons for a much finer and comfortable experience . " Read full review on TripAdvisor 11/6/2011 Vote

5. Once we turned on the lights we saw that my hand was slightly bruised from the impact and of course since I am not a light guy 110kg of weight the result was an impact against the TV screen which ended up broken.

"Shocking experience. Please Read! " Read full review on TripAdvisor 11/1/2011 Vote

6. So why doesn't the Mandarin Oriental get a perfect score? The following items diminished the overall experience: The bathroom scale is a nice touch, but it was broken.

"WOW - yes, details, hmmmmm " Read full review on TripAdvisor 10/29/2011 Vote

7. I asked for an umbrella but could not have one because it was broken.

"What a HUGE Disappointment " Read full review on TripAdvisor 8/28/2010 Vote

8. They never returned to clean up the broken glass.

"Nice Hotel but Poor Service " Read full review on TripAdvisor 4/16/2004 Vote