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Rank
12th
Out of 468

Mandarin Oriental Miami

Average Price: $336  
 
Hotel Class:
500 Brickell Key Drive
Miami, 33131 View map  
5-Star Hotel Rank: 3 of 16
Average review rating: 4.45
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (26) , Travelocity (4) , TripAdvisor (492) , YahooTravel (95)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Mistake
Appears in 8 comments. 
The following words were used in comments with Mistake:
appearance (2)   bed (2)   big (2)   bill (2)   breakfast (3)   busy (2)   charged (2)   friendly (2)   good (2)   housekeeping (2)   never (2)   night (4)   not (5)   order (2)   room (3)   staff (2)    
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1. Grebe where he defined the situation as I was caught by a housekeeping staff who brought our breakfast and I declined or pretended I never ordered, later in the report they said it was a mistake from room service obviously I never ordered such a breakfast, on top my girlfriend was referred to as a friend who spent the night in my room, also they insinuated that I could have been drunk, and worse was there could have been a case of domestic violence.
"Shocking experience. Please Read! " Read full review on TripAdvisor   11/1/2011 Vote      
2. We called security hoping housekeeping had taken it by mistake in the bed linen but it wasn't found.
"Great honeymoon hotel, we will definitely be back " Read full review on TripAdvisor   6/21/2011 Vote      
3. Stayed 6 nights - big mistake as it's just so isolated - perhaps good for business travellers but not for holidaymakers.
"Miles From Anywhere " Read full review on TripAdvisor   3/27/2008 Vote      
4. Stayed 6 nights - big mistake as it`s just so isolated - perhaps good for business travellers but not for holidaymakers.
"Miles From Anywhere " Read full review on TripAdvisor   3/27/2008 Vote      
5. Silly mistakes that should not happen in a 5 * hotel.
"PAST ITS PRIME ? " Read full review on TripAdvisor   11/18/2006 Vote      
6. Okay so most of the staff are friendly & helpful, but too many mistakes, it took 4 attempts just to get complimentry tea & coffee in our room, wake up calls at 4am which we had not booked, only one bed turned down at night when previously two were.
"PAST ITS PRIME ? " Read full review on TripAdvisor   11/18/2006 Vote      
7. My husband made a mistake and wore shorts and the attendant privately asked him if he would change to pants.
"WONDERFULL!!11 " Read full review on TripAdvisor   5/22/2005 Vote      
8. The desk clerk at check out was very nice but there were a lot of mistakes on the bill--ie charges for breakfast that was included in the rate still appeared on the bill; minibar charges appeared and we did not even open the bar.
"Mostly excellent, just a few negatives " Read full review on TripAdvisor   3/5/2005 Vote      
   
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