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Rank
12th
Out of 468

Mandarin Oriental Miami

Average Price: $336  
 
Hotel Class:
500 Brickell Key Drive
Miami, 33131 View map  
5-Star Hotel Rank: 3 of 16
Average review rating: 4.45
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (26) , Travelocity (4) , TripAdvisor (492) , YahooTravel (95)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Negative
Appears in 18 comments. 
The following words were used in comments with Negative:
area (3)   beach (2)   big (2)   car (2)   desk (2)   hotel (5)   location (2)   not (7)   party (2)   personable (3)   pool (2)   positive (2)   room (5)   slight (2)   valet (2)    
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1. The only negative is the facility is a little 'tired' in some areas and does not sparkle like newer Mandarins we have visited.
"Over the top service " Read full review on TripAdvisor   2/1/2012 Vote      
2. Would all the negative keep me from going to this hotel again.
"WOW - yes, details, hmmmmm " Read full review on TripAdvisor   10/29/2011 Vote      
3. We had stayed at Mandarin Oriental in Singapore before this, but this was the first time we experienced being met at our car and escorted personally not only to the check-in desk, but then escorted by the desk clerk from check-in up to our rooms -- very lovely stay -- no negatives to report.
"Relaxing, enjoyable stopover prior to cruise " Read full review on TripAdvisor   8/4/2011 Vote      
4. Unless the number of negative comments is so overwhelming , the honor of a personal reply from a member of senior management would be more suitable to a hotel seeking premier status.
"Not for me ...wonderful staff but... " Read full review on TripAdvisor   7/7/2011 Vote      
5. first of all the negative points: when we arrived our room was not free anymore and we got a cheaper room (but paid the FULL price) and had to move to our room the next day; this is not admissible for Mandarin Oriental standards.
"Worth a stay " Read full review on TripAdvisor   5/16/2011 Vote      
6. The only negative about the hotel is that the beach and pool are both smaller than they appear on the website, so you may be a bit disappointed if your main goal in visiting Miami is to soak up the sun.
"Stunning Views - Loved The Location " Read full review on TripAdvisor   4/15/2011 Vote      
7. The only neg comment I can make is that the rooms are a little pricey.
"Luxurious and Hip! " Read full review on TripAdvisor   2/19/2009 Vote      
8. We thought the service was impeccable and I was surprised to read some of the negative comments.
"An oasis of calm!! " Read full review on TripAdvisor   12/7/2008 Vote      
9. The only thing that could be viewed as a negative was the location, however for us it was a positive.
"Quiet Island Paradise " Read full review on TripAdvisor   7/26/2008 Vote      
10. which is a big negative for me.
"Completely Relaxing Experience " Read full review on TripAdvisor   3/13/2008 Vote      
   
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