Mandarin Oriental Miami, Miami, Ignored

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OpinionWell
Rank

12th

Out of 468

Mandarin Oriental Miami	Average Price: $336 Check Rates

Hotel Class:

500 Brickell Key Drive

Miami, 33131 View map

5-Star Hotel Rank: 3 of 16
Average review rating: 4.45

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (26) , Travelocity (4) , TripAdvisor (492) , YahooTravel (95)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (3) annoy (8) apologetic (4) awkward (3) bad (19) big deal (8) broken (7) chipped (3) complain (16) complaint (17) difficult (11) dirty (10) disappoint (49) downside (16) errors (3) expensive (60) frustrated (3) hard (16) hectic (3) ignored (5) inconvenient (3) irritate (4) issue (14) lack (8) loud (4) misleading (3) mistake (4) negative (12) noise (20) noisy (10) outrageous (5) overpriced (9) poor (10) pricey (23) problem (22) rude (9) sadly (6) shock (5) slow (16) smell (13) sophisticated (3) stained (3) terrible (3) tiny (8) too small (9) uncomfortable (4) unfortunate (10) weird (6) worn (5) wrong (3)

Ignored

Appears in 7 comments.

The following words were used in comments with Ignored:
arrival (2) drink (2) experience (2) friendly (2) ignore (7) manner (2) pool (2) problem (2) staff (4) train (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. - As staff was so arrogant and our previous complaints were ignored (regarding the bathroom issues) we did not even bother complaining about stale fruits posing as fresh ones.

"Not as Good as a 5-star should be. " Read full review on TripAdvisor 6/10/2011 Vote

2. Some friends of ours arrived and wanted a drink above the pool, and had all manner of problems getting served there, including being ignored.

"Service Not Good Enough at Mandarin - Lauran Childs and Prime 112 Trump Again! " Read full review on TripAdvisor 9/14/2008 Vote

3. Some friends of ours arrived and wanted a drink above the pool, and had all manner of problems getting served there, including being ignored.

"Service Not Good Enough at Mandarin - Lauran Childs and Prime 112 Trump Again! " Read full review on TripAdvisor 9/14/2008 Vote

4. No request went ignored and overall staff training/experience level is second to none.

"Very luxurious, Service Without Exeption was Perfect!!! " Read full review on TripAdvisor 5/26/2008 Vote

5. No request went ignored and overall staff training/experience level is second to none.

"Very luxurious, Service Without Exeption was Perfect!!! " Read full review on TripAdvisor 5/26/2008 Vote

6. As being such a high profile hotel, we were dreading ignorant staff and expensive prices but we found the opposite in both cases.

"Luxury " Read full review on TripAdvisor 11/2/2006 Vote

7. You`re better off to ignore the negative reviewers on this -- most were probably just upset about spending more money than they could afford in the first place to stay here and had unrealistic expectations -- I could find no fault with this property whatsoever (and that`s very rare in my case).

"Outstanding " Read full review on TripAdvisor 12/29/2004 Vote