Hilton Los Angeles, Los Angeles, Rude

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Rank

17th

Out of 700

Hilton Los Angeles	Average Price: $153 Check Rates

Hotel Class:

5711 West Century Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 5 of 84
Average review rating: 3.45

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (78) , MyTravelGuide (1187) , Travelocity (4) , TripAdvisor (791) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 35 comments.

The following words were used in comments with Rude:
charged (2) clerk (4) complaints (2) desk (5) elevator (3) extremely (3) guest (3) helpful (2) hotel (5) kid (2) liked (3) management (4) not (9) park (3) room (3) service (2) shame (2) shuttle (2) staff (8) valet (3)

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1. This hilton is first of all impersonal and rude.

"Lost in the Crowd: Impersonal Staff, Over Priced and Dirty " Read full review on TripAdvisor 4/23/2012 Vote

2. Wonder why in this hotel, left behind things somehow seem to never be found?My advice, unless you like cold rooms, not getting lost items returned to you, dealing with rude front desk employees who take out their frustrations with their company's maintenence problems on you; until they fix their 'issues' I'd advise you to stay somewhere else.

"Heaters always broken, loud music until 3:00AM! " Read full review on TripAdvisor 3/20/2012 Vote

3. The man again said he was told my heat was fixed, in an even more harsh and rude voice.

"Heaters always broken, loud music until 3:00AM! " Read full review on TripAdvisor 3/20/2012 Vote

4. For less than 130 dollars we got much more and better service here than in the hilton resort in moorea,polynesia where we payed 6 times the price for rude and lackadaisical service.

"Very good for the price " Read full review on TripAdvisor 11/8/2010 Vote

5. As far as the bistro eatery in the lobby, one lady there was absolutely rude.

"not impressed " Read full review on Expedia 8/21/2009 Vote

6. I found the staff in the deli to be a bit rude also.

"Nice hotel, poor service " Read full review on TripAdvisor 4/13/2009 Vote

7. At check in, the rude young man didn't even tell me where the elevators were or what floor my room was on and was not friendly.

"Nice hotel, poor service " Read full review on TripAdvisor 4/13/2009 Vote

8. A managerwas working behind the reception area and when I asked him is the restaurant wasopen---he looked at me like I was an idiot and said, 'does it look like itis open?' I was very surprised at this rudeness and did not dine thereduring my visit for this reason.

"Good Value--close to LAX " Read full review on TripAdvisor 2/24/2009 Vote

9. I found two of the front desk clerks to be extremely rude, and when I spoke with the manager regarding this issue, he seemed to be impatient & annoyed.

Read full review on MyTravelGuide 5/28/2008 Vote

10. Front desk staff & manager were rude.

Read full review on MyTravelGuide 5/28/2008 Vote