Hilton Los Angeles, Los Angeles, Poor

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Rank

17th

Out of 700

Hilton Los Angeles	Average Price: $153 Check Rates

Hotel Class:

5711 West Century Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 5 of 84
Average review rating: 3.45

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (78) , MyTravelGuide (1187) , Travelocity (4) , TripAdvisor (791) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Poor	Appears in 55 comments.

The following words were used in comments with Poor:
appearance (4) arrival (3) bathroom (5) bed (5) bistro (4) customer (7) drink (4) experience (5) food (8) great (4) hotel (11) need (11) not (5) price (5) quality (7) renovation (3) room (12) selection (4) service (14) sound (3)

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1. I have never smelled such a poor smell nor seen such filth.

"Lost in the Crowd: Impersonal Staff, Over Priced and Dirty " Read full review on TripAdvisor 4/23/2012 Vote

2. Additionally, the bathroom was filthy with poor water pressure.

"Seriously, Refurbished? " Read full review on TripAdvisor 2/22/2012 Vote

3. Perhaps thats why customer service was so poor.

"An off day ..? " Read full review on TripAdvisor 10/11/2011 Vote

4. Unfortunately most hotel food is very poor, so we half expected it, and didn't bother complaining, and go through the whole ordeal of talking to the manager, only to wait another hour for a simple sandwich and fries.

"Great for an overnight stay in LA, nothing longer " Read full review on TripAdvisor 9/24/2011 Vote

5. If you want classy surroundings with poor service and broken promises stay here or do yourself a favour and book the Marriott next door, cheaper prices, similar rooms but staff who are caring and most attentive to their customers needs.

"wont stay again unhelpful staff " Read full review on TripAdvisor 9/15/2011 Vote

6. We had a buffet dinner down stairs which can only be rated as average to poor at the best.

"Good Transit Stop " Read full review on TripAdvisor 9/4/2011 Vote

7. poor sound insulation.

"Room was comfy but too noisy if you're looking to get a good sleep... " Read full review on TripAdvisor 8/29/2011 Vote

8. This is a poorly-staffed and poor service hotel masquerading as a fine property.

"Terribly managed hotel - poor service at understaffed reception - stay at the Sheraton or Westin, instead! " Read full review on TripAdvisor 7/20/2011 Vote

9. Food was poor, we had dinner in the coffee bar downstairs and it wasn't great.

"Ok for one night stopover " Read full review on TripAdvisor 6/17/2011 Vote

10. poor customer service, Disrespectful and overall staff lacks in Customer Service skills.

"HORRIBLE " Read full review on TripAdvisor 5/20/2011 Vote