Hilton Los Angeles, Los Angeles, Frustrated

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Rank

17th

Out of 700

Hilton Los Angeles	Average Price: $153 Check Rates

Hotel Class:

5711 West Century Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 5 of 84
Average review rating: 3.45

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (78) , MyTravelGuide (1187) , Travelocity (4) , TripAdvisor (791) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Frustrated

Appears in 15 comments.

The following words were used in comments with Frustrated:
accommodating (2) charged (2) confuse (2) hotel (4) never (2) not (3) noticeable (2) park (3) shared (2) shuttle (3) staff (2)

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1. Wonder why in this hotel, left behind things somehow seem to never be found?My advice, unless you like cold rooms, not getting lost items returned to you, dealing with rude front desk employees who take out their frustrations with their company's maintenence problems on you; until they fix their 'issues' I'd advise you to stay somewhere else.

"Heaters always broken, loud music until 3:00AM! " Read full review on TripAdvisor 3/20/2012 Vote

2. Aside from the intermittent frustration with check-in and timeliness on other limited matters, the overall experience was positive, and if it were not for a substantial rate increase in January 2012 I would still be staying at the Hilton LAX when in LA on business.

"Ups and Downs, though it is convenient to LAX " Read full review on TripAdvisor 3/18/2012 Vote

3. This use to frustrates me but now, it's almost comical.

"Average hotel with convenient location " Read full review on TripAdvisor 1/6/2012 Vote

4. Fortunately after much frustration we found one spot to park.

"Airport Parking Mess " Read full review on TripAdvisor 7/20/2011 Vote

5. The shuttle is shared with the Four Points hotel, it can be slow, and frustrating.

"Great strides " Read full review on TripAdvisor 5/19/2011 Vote

6. confusing, frustrating, and inconvienient.

"What a Mess " Read full review on TripAdvisor 12/31/2010 Vote

7. Incorrect directions from staff to catch the shuttle were also frustrating as we missed it because we were waiting in the wrong place even though we were told it would pick us up from the spot we were in.

"Flight cancelled put up in the hilton " Read full review on TripAdvisor 8/15/2010 Vote

8. Hotel was pretty standard, beds were nice, fluffy towels and staff was very kind, but I spent about 30 very frustrating minutes looking for a parking space in the overcrowded, claustrophobic garage.

"Disappointed " Read full review on TripAdvisor 7/17/2010 Vote

9. The fact that there is need for parking validation for in/out residents should be made plain at check in to avoid confusion and frustration at the valet window.

Read full review on MyTravelGuide 4/17/2008 Vote

10. There is a complimentary shuttle bus from LAX, but the hotels are sharing the buses so you`ll not arrive direct from the airport, and this could be frustrating at 11pm.

"Would choose a different hotel next time " Read full review on TripAdvisor 7/20/2007 Vote