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OpinionWell
Rank
17th
Out of 700

Hilton Los Angeles

Average Price: $153  
 
Hotel Class:
5711 West Century Boulevard
Los Angeles, 90045 View map  
3-Star Hotel Rank: 5 of 84
Average review rating: 3.45
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (10) , Expedia (78) , MyTravelGuide (1187) , Travelocity (4) , TripAdvisor (791) , YahooTravel (6)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Broken
Appears in 18 comments. 
The following words were used in comments with Broken:
bath (2)   bathroom (3)   coffee (2)   elevator (4)   guest (2)   heater (2)   hot (2)   not (2)   phone (2)   room (10)   service (2)   shower (3)   small (4)    
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1. Free wi-fi in the lobby and there was a machine to check-in for flights that was supposed to be able to print boarding passes too, but it was broken.
"Good Airport Hotel " Read full review on TripAdvisor   5/14/2012 Vote      
2. I've been staying here over two years and every single time the heater in my room is broken and I have to call for an engineer.
"Heaters always broken, loud music until 3:00AM! " Read full review on TripAdvisor   3/20/2012 Vote      
3. There's 2x they had to change my room phone when they found out it was really broken (after multiple troubleshooting).
"Average hotel with convenient location " Read full review on TripAdvisor   1/6/2012 Vote      
4. Biggest issue I have about this hotel is their telephone service or front desk guest list system ---It's always either broken or in chaos.
"Average hotel with convenient location " Read full review on TripAdvisor   1/6/2012 Vote      
5. If you want classy surroundings with poor service and broken promises stay here or do yourself a favour and book the Marriott next door, cheaper prices, similar rooms but staff who are caring and most attentive to their customers needs.
"wont stay again unhelpful staff " Read full review on TripAdvisor   9/15/2011 Vote      
6. As it was the toilet seat was broken, the shower temperature varied from cold to hot (?depending on the use of other guests?), there were no wash cloths, hand towels or bathmat.
"Must be the worst LAX area hotel " Read full review on TripAdvisor   7/21/2010 Vote      
7. --Phone in the room broken.
"DOESN'T REPRESENT "HILTON STYLE" " Read full review on TripAdvisor   6/17/2010 Vote      
8. The coffee maker in the room was broken - it made 1/8 cup of coffee and then turned off.
"Nickel-and-dimed " Read full review on TripAdvisor   12/28/2009 Vote      
9. Oh and not to mention the pool and all FOUR of the jacuzzi's heaters were all broken.
"not impressed " Read full review on Expedia   8/21/2009 Vote      
10. (I also stay at many four and five star properties) Is the Hilton doing so well that they can afford to leave their rooms empty? And by the way, the room I was given had one broken light and no tub plug.
"Hilton LAX treats Hotwire clients like dirt " Read full review on TripAdvisor   4/18/2009 Vote      
   
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