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Rank
3rd
Out of 718

Westin Houston

Average Price: $225  
 
Hotel Class:
5060 West Alabama Street
Houston, 77056 View map  
4-Star Hotel Rank: 2 of 30
Average review rating: 3.31
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (52) , Travelocity (3) , TripAdvisor (365) , YahooTravel (35)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Slow
Appears in 24 comments. 
The following words were used in comments with Slow:
best (2)   elevator (13)   extremely (2)   floor (3)   good (2)   great (2)   hotel (3)   internet (2)   lobby (2)   location (3)   most (2)   not (2)   room (3)   service (4)   shower (2)   staff (3)   stairs (2)   valet (2)    
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1. Elevators can be very slow if there is a conference going on and everyone tries using them at the same time.
"A " Read full review on TripAdvisor   4/2/2012 Vote      
2. But when you force guests to pay, and the internet service is painfully slow.
"Very nice stay with the exception of.... " Read full review on TripAdvisor   2/19/2012 Vote      
3. I understand paying valet but also another 3 bucks for a garage fee???? Really???? Also valet is very slow and congested due to cabs and galleria pick ups and drop offs.
"Hotel " Read full review on TripAdvisor   12/22/2011 Vote      
4. As previously mentioned in other reviews, the elevators are REALLY slow which is frustrating & inconvenient.
"Good weekend get-away " Read full review on TripAdvisor   11/14/2011 Vote      
5. I have to admit that being on that floor did have an advantage, the Westin Oaks elevators are slow, so we could just take the stair to the lobby.
"Good, but could be better... " Read full review on TripAdvisor   11/9/2011 Vote      
6. Browsing is slow.
"Ok Hotel, Internet Sucks (Even if Paid) " Read full review on TripAdvisor   10/28/2011 Vote      
7. Only problem is the VERY slow elevator service so be prepared to leave 10 minutes ahead of time.
"Great beds, slow elevators " Read full review on TripAdvisor   10/23/2011 Vote      
8. I don't know if some were out of order or what, but they were excrutiatingly slow to arrive.
"Great location in the Galleria " Read full review on TripAdvisor   8/4/2011 Vote      
9. The elevators are so slow that we opted for taking the stairs most of the time.
"Disappointed " Read full review on TripAdvisor   4/8/2011 Vote      
10. Pros:- Friendly staff- Rooms are nice and big (for those who get upgrades)- Location is good-lots of restaurants in the areaCons:- Traffic can be challenging- slow elevators- Staff can be extremely busy at times.
"Nice rooms, friendly but busy staff, average service " Read full review on TripAdvisor   4/1/2011 Vote      
   
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