Westin Houston, Houston, Disappoint

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Rank

3rd

Out of 718

Westin Houston	Average Price: $225 Check Rates

Hotel Class:

5060 West Alabama Street

Houston, 77056 View map

4-Star Hotel Rank: 2 of 30
Average review rating: 3.31

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (52) , Travelocity (3) , TripAdvisor (365) , YahooTravel (35)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (9) avoid (7) bad (33) broken (6) chipped (4) complain (12) complaint (7) dated (20) difficult (6) dingy (9) dirty (32) disappoint (30) downside (6) expensive (12) frustrated (6) hard (21) horrible (12) inconvenient (10) issue (30) lack (11) loud (19) mediocre (4) mold (11) nasty (5) negative (11) nightmare (4) noise (18) noisy (9) outdated (10) overpriced (5) peeling (5) poor (7) pricey (5) problem (45) rude (12) sad (4) scary (5) shabby (4) shame (9) slow (21) smell (15) stain (5) terrible (9) tiny (6) unacceptable (4) uncomfortable (5) unfortunate (7) worn (12) worst (12) wrong (8)

Disappoint

Appears in 32 comments.

The following words were used in comments with Disappoint:
$ (2) area (4) bar (4) bed (3) breakfast (2) expectation (3) extremely (2) great (2) hotel (13) not (4) price (3) quality (2) rating (2) room (3) service (3)

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1. Their service was very disappointing but the hotel itself was very nice.

"The hotel is lovely. Service could be better. " Read full review on TripAdvisor 2/28/2012 Vote

2. I was not disappointed.

"Good stay at the Westin Galleria Houston " Read full review on TripAdvisor 12/26/2011 Vote

3. I have stayed at this hotel several times and the stay has been very consistently disappointing.

"Hotel " Read full review on TripAdvisor 12/22/2011 Vote

4. This was the only disappointment during a very enjoyable stay.

"Great stay " Read full review on TripAdvisor 10/30/2011 Vote

5. In all, location was great, room was satisfactory, but service was extremely disappointing.

"Hotel was convenient for shopping but service was subpar " Read full review on TripAdvisor 8/22/2011 Vote

6. The one big disappointment was that there was no breakfast included in the price, which, for the price (~$135 per night) is not great.

"Fine " Read full review on TripAdvisor 6/25/2011 Vote

7. The bedding was yummy but the bed itself was way too hard so I was very, very disappointed on that front since one of Westin's features is their heavenly bed.

"Great Location for shopping and dining " Read full review on TripAdvisor 4/18/2011 Vote

8. We had breakfast one day at the restaurant, Cajun themed, slightly disappointed in the service not attentive had to call them over all the tine for everything.

"Family Event Family Satisfied Had About 10 Rooms Booked " Read full review on TripAdvisor 4/11/2011 Vote

9. I was very disappointed.

"Disappointed " Read full review on TripAdvisor 4/8/2011 Vote

10. I am a starwood prefered guest member and felt really disappointed by this hotel and certain members of staff.

"Unimpressed " Read full review on TripAdvisor 2/10/2011 Vote