Fairmont San Francisco, San Francisco, Complaint

OpinionWell's Blog

Home » United States » California » San Francisco Destinations » San Francisco Hotels » Fairmont San Francisco

OpinionWell
Rank

8th

Out of 493

Fairmont San Francisco	Average Price: $290 Check Rates

Hotel Class:

950 Mason Street

San Francisco, 94108 View map

4-Star Hotel Rank: 6 of 37
Average review rating: 4.19

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (77) , MyTravelGuide (2) , Travelocity (10) , TripAdvisor (885) , YahooTravel (39)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (20) avoid (19) bad (46) big deal (11) bit dated (6) broken (10) complain (25) complaint (21) cramped (7) dated (22) difficult (15) dirty (19) disappoint (80) downside (26) expensive (113) frustrated (6) hard (23) hardly (7) hassle (6) inconvenient (5) issue (42) lack (16) loud (17) mediocre (10) mistake (10) mold (12) negative (23) noise (48) noisy (25) outrageous (8) overpriced (20) peeling (9) poor (16) pricey (29) problem (57) ridiculous (10) rude (14) shabby (6) shame (10) shock (6) slow (18) smell (22) snooty (7) tacky (7) terrible (14) tiny (8) unfortunate (23) unhelpful (5) worn (12) wrong (21)

Complaint

Appears in 55 comments.

The following words were used in comments with Complaint:
$ (3) bar (5) busy (3) club (4) complaints (55) cost (3) desk (4) few (3) floor (3) free (4) gym (3) hotel (22) location (4) management (3) night (3) not (6) park (4) room (17) service (4) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. One other complaint is the junk food in the rooms, where if you touch anything you are charged.

"Very nice, large room........however " Read full review on TripAdvisor 5/22/2012 Vote

2. With that basic complaint out of the way let me list all the great aspects of the hotel that still merits it getting a four star review.

"A Tower Suite Review " Read full review on TripAdvisor 4/12/2012 Vote

3. My only complaint is the hotel's location-Nob Hill.

"Beautiful Historic Property " Read full review on TripAdvisor 3/27/2012 Vote

4. Our only complaints were the cost for hotel parking -- we had to pay $54 a night, plus 14% gratuity and tax.

"Great Stay! " Read full review on TripAdvisor 2/21/2012 Vote

5. Many locations' reviews had noise complaints.

"Loved that I could open my windows, and it was quiet! " Read full review on TripAdvisor 2/20/2012 Vote

6. Two minor complaints that couldn't overshadow an otherwise perfect stay.

"Fantastic Classic Hotel " Read full review on TripAdvisor 2/13/2012 Vote

7. No complaints regarding service, room or location.

"Another Tremendous Fairmont Experience! " Read full review on TripAdvisor 1/31/2012 Vote

8. None of our complaints were treated seriously until I lost my cool, and I shouldn't have to do that on holiday.

"Disappointing, lives up to the 'Snob Hill' jibes " Read full review on TripAdvisor 1/27/2012 Vote

9. The following morning, I spoke to the old guy at the concierge desk (reception was busy with checkouts), who promised to sort things out while we were out sightseeing - by arranging another room and/or speaking to the noisy neighbour - but when we returned that evening, nothing had happened, the front desk was completely unaware of our complaint.

"Disappointing, lives up to the 'Snob Hill' jibes " Read full review on TripAdvisor 1/27/2012 Vote

10. It's obvious the staff in the hotel could care less as they say they get this complaint often.

"Poor Amenities " Read full review on TripAdvisor 12/24/2011 Vote