Fairmont San Francisco, San Francisco, Broken

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Rank

8th

Out of 493

Fairmont San Francisco	Average Price: $290 Check Rates

Hotel Class:

950 Mason Street

San Francisco, 94108 View map

4-Star Hotel Rank: 6 of 37
Average review rating: 4.19

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (77) , MyTravelGuide (2) , Travelocity (10) , TripAdvisor (885) , YahooTravel (39)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Broken

Appears in 11 comments.

The following words were used in comments with Broken:
faucet (2) personable (2) room (5)

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1. I was optimistic when the director of front office operations personally called to say she had gone through the room with an engineer to review the broken items in my room and was investigating the noise issue.

"The Fairmont - aim for the North Tower or bust " Read full review on TripAdvisor 4/24/2012 Vote

2. We did notice that an electrical outlet cover was broken and half of the plastic was missing.

"Customer service dissapointing " Read full review on TripAdvisor 12/13/2011 Vote

3. Really two broken lamps.

"Period Elegance. Dingy rooms " Read full review on TripAdvisor 10/14/2011 Vote

4. Of course, two of the lamps were broken.

"Period Elegance. Dingy rooms " Read full review on TripAdvisor 10/14/2011 Vote

5. There were multiple broken globes in our room.

"Hit and miss! " Read full review on TripAdvisor 10/1/2011 Vote

6. ) and the broken faucet (oh and the first room they put us in smelled like smoke, so the door person opened a different room for us.

"Great location, beautiful hotel. " Read full review on TripAdvisor 8/6/2011 Vote

7. The bath faucet was broken so they comped some of our drinks on our bill, and that was nice of the mgt to do.

"Great location, beautiful hotel. " Read full review on TripAdvisor 8/6/2011 Vote

8. Several glass bottles had frozen and exploded and broken pieces were all over.

"Extremely dissapointing experience " Read full review on TripAdvisor 3/27/2011 Vote

9. The iron was broken and my husband had to put it back together; just little things that you don't expect of the Fairmont.

"A few things keep this hotel from being top-notch. " Read full review on TripAdvisor 12/14/2009 Vote

10. The pole on the headboard of the bed was broken and so my husband went to complain as we felt it was unsafe.

"Disappointing " Read full review on TripAdvisor 2/3/2009 Vote