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Rank
8th
Out of 493

Fairmont San Francisco

Average Price: $290  
 
Hotel Class:
950 Mason Street
San Francisco, 94108 View map  
4-Star Hotel Rank: 6 of 37
Average review rating: 4.19
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (77) , MyTravelGuide (2) , Travelocity (10) , TripAdvisor (885) , YahooTravel (39)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 31 comments. 
The following words were used in comments with Complain:
$ (4)   bed (2)   bellhop (2)   cost (2)   desk (4)   food (2)   free (2)   gym (2)   helpful (3)   high (2)   hotel (7)   need (2)   never (2)   night (4)   not (7)   price (2)   reviews (4)   robe (2)   room (11)   service (2)    
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1. The front desk staff seemed to be tired of listening to people complain and hardly ever smiled.
"Lobby still amazing, rooms not like they once were " Read full review on TripAdvisor   3/12/2012 Vote      
2. Im not a traveler who complains about costs otherwise inwould have added Greif # 4 to $80 breakfast pricetag for 2 at Laurel Court restuarant at the Fairmont (i get over it bc it's an 'upscale' hotel).
"Not bad but not great for the $$. " Read full review on TripAdvisor   2/23/2012 Vote      
3. Grief # 3 - this one I can't really complain about but I am including it here for your education.
"Not bad but not great for the $$. " Read full review on TripAdvisor   2/23/2012 Vote      
4. When I called to complain, the person on the phone seemed sort of put out and never apologized.
"Beuatiful building but rooms need a little work " Read full review on TripAdvisor   1/13/2012 Vote      
5. Did housekeeping even get the call from the front desk?? They never did come to clean it up and after complaining again at check out we were told sorry again .
"Customer service dissapointing " Read full review on TripAdvisor   12/13/2011 Vote      
6. One only complain.
"The best " Read full review on TripAdvisor   12/8/2011 Vote      
7. Other than that nothing much to complain about.
"Thought the rooms would be much more glamorous " Read full review on TripAdvisor   11/16/2011 Vote      
8. After complaining I was told that I could register to the presidents club for free, which gave free wifi and gym access.
"Impressive hotel but not worth the money " Read full review on TripAdvisor   10/7/2011 Vote      
9. We complained about some of the things above.
"Hit and miss! " Read full review on TripAdvisor   10/1/2011 Vote      
10. He was even willing to not complain about the muffy old room that was quite dusty and should have been remodeled over a century ago.
"If you like mold and dirt, stay here! " Read full review on TripAdvisor   9/21/2011 Vote      
   
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