Walt Disney World Swan and Dolphin, Orlando, Rude

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Home » United States » Florida » Orlando Destinations » Orlando Hotels » Walt Disney World Swan and Dolphin

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Rank

31st

Out of 543

Walt Disney World Swan and Dolphin	Average Price: $259 Check Rates

Hotel Class:

1500 Epcot Resorts Boulevard

Orlando, 00000 View map

5-Star Hotel Rank: 5 of 21
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (1791)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (40) avoid (56) awful (38) bad (176) big deal (34) broken (26) chipped (24) complain (101) complaint (62) cramped (29) dated (90) difficult (41) dirty (77) disappoint (195) disgust (28) downside (33) expensive (262) hard (94) hassle (22) horrible (46) issue (170) lack (39) loud (40) mediocre (28) mildew (34) mistake (33) mold (58) negative (83) noise (84) noisy (34) odor (25) outdated (58) overpriced (74) poor (75) poorly (24) pricey (87) problem (233) ridiculous (40) rude (35) shock (21) sick (23) slow (66) smell (244) terrible (84) tiny (56) uncomfortable (25) unfortunate (56) worn (60) worst (48) wrong (49)

Rude	Appears in 37 comments.

The following words were used in comments with Rude:
coffee (2) desk (5) employee (2) experience (2) food (2) free (2) guest (3) hotel (4) liked (4) never (2) not (3) room (4) service (2) shuttle (2) staff (8) thought (2) unfortunate (3) useful (2)

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1. He kept making rude comments at other people as they walked by and kissing all over two girls.

"So-So; would only stay if discounted rate " Read full review on TripAdvisor 5/4/2012 Vote

2. I did not see any grumpy or rude people anywhere in the Dolphin, I am happy to say.

"We had fun and loved the pools and slide! " Read full review on TripAdvisor 4/22/2012 Vote

3. Unfortunately as I mentioned in the first sentence, the front desk staff was very rude when questioned about various issues.

"Third time is not the charm " Read full review on TripAdvisor 4/5/2012 Vote

4. Also put off by the coffee bar staff--staff was rude and I actually saw the woman at register throw out perfectly good food.

"Decent location--disappointing quality " Read full review on TripAdvisor 1/17/2012 Vote

5. VERY RUDE blaming a guest for their mistakes.

"CHECK YOUR BILL!!! " Read full review on TripAdvisor 12/31/2011 Vote

6. It's worth it to be made welcome and have a hassle free stay free of strange fees and rude staff.

"Don't stay here, stay at a real Disney resort. " Read full review on TripAdvisor 10/30/2011 Vote

7. I called the front desk to ask a question and was put on hold for ten minutes and was transferred to 3 different people (who were all rude beyond all reason).

"Don't stay here, stay at a real Disney resort. " Read full review on TripAdvisor 10/30/2011 Vote

8. They were very rude about it.

"Disney my butt " Read full review on TripAdvisor 10/30/2011 Vote

9. Very rude staff.

"Not impressed " Read full review on TripAdvisor 9/12/2011 Vote

10. The only thing that made me feel kind of mad was that at check in, the woman got kinda rude because I wouldn't give her my credit card to hold the 'incidential charge' but at the end she accepted the cash.

"I had an amazing time! " Read full review on TripAdvisor 8/16/2011 Vote