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Rank
31st
Out of 543

Walt Disney World Swan and Dolphin

Average Price: $259  
 
Hotel Class:
1500 Epcot Resorts Boulevard
Orlando, 00000 View map  
5-Star Hotel Rank: 5 of 21
Average review rating: 3.84
OpinionWell Value Index: 3
Traveler reviews analyzed: TripAdvisor (1791)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Broken
Appears in 28 comments. 
The following words were used in comments with Broken:
balcony (4)   bathroom (5)   car (2)   clean (2)   dirty (2)   furniture (2)   guest (2)   heater (2)   hotel (3)   lighting (2)   nice (2)   night (2)   pool (5)   resort (2)   room (8)   safe (2)   service (2)   sink (3)   upgraded (2)    
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1. With broken door handles and chipped paint here and there, this large resort destination has seen better days.
"Don't expect Disney perfection at this slightly tattored property " Read full review on TripAdvisor   5/8/2012 Vote      
2. I was very surprised to learn the refrigerator in our room was broken.
"Not impressed - other Disney properties are better " Read full review on TripAdvisor   4/16/2012 Vote      
3. I tried their Spa this time and liked it, but the steam room was broken and there was no hot tub.
"The Dolphin is good for the price and location " Read full review on TripAdvisor   4/3/2012 Vote      
4. Jaquzi jets at pool were broken.
"Ehhhhhh " Read full review on TripAdvisor   3/29/2012 Vote      
5. -No exhaust fan in bathroom -Plastic cover under fluorescent light in bathroom hanging down broken.
"Great Location & Public Areas, Really Bad Rooms " Read full review on TripAdvisor   3/18/2012 Vote      
6. Upon arrival I found:-Room sleeps 6, but only 4 towels-closet door handle broken off (doesn't take a PhD in Hospitality Management to notice that when servicing a room).
"Great Location & Public Areas, Really Bad Rooms " Read full review on TripAdvisor   3/18/2012 Vote      
7. Our car was broken into at another hotel in Orlando and we are very conscious of car security.
"Location, Convienience, and Service made for a GREAT STAY! " Read full review on TripAdvisor   3/10/2012 Vote      
8. Our last night - after returning from the Magic Kingdom - it was discovered at 9 pm that the Cinderella dress-up shoes we had purchased inside the park were broken.
"LOVED the Swan, **EXCELLENT customer service/concierge**, PERFECT location! " Read full review on TripAdvisor   2/12/2012 Vote      
9. oh my bonus was a broken safe that never got fixed.
"Overpriced! " Read full review on TripAdvisor   10/24/2011 Vote      
10. Our view from the balcony was a smokers outpost and a broken window.
"Loved the location hated the filthy room " Read full review on TripAdvisor   8/25/2011 Vote      
   
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