Walt Disney World Swan and Dolphin, Orlando, Disappoint

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Rank

31st

Out of 543

Walt Disney World Swan and Dolphin	Average Price: $259 Check Rates

Hotel Class:

1500 Epcot Resorts Boulevard

Orlando, 00000 View map

5-Star Hotel Rank: 5 of 21
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (1791)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Disappoint

Appears in 201 comments.

The following words were used in comments with Disappoint:
arrival (7) bed (10) expectation (13) experience (7) high (6) hotel (52) location (6) most (11) much (6) night (6) not (48) park (6) pool (10) price (11) quality (7) resort (10) reviews (6) room (41) service (12) trip (6)

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1. Once we got to ours (a two double bed room), we were extremely disappointed with both the decor and the overall room quality.

"Come for the location, not the room " Read full review on TripAdvisor 5/20/2012 Vote

2. I did a lot of research before booking the dolphin and was not disappointed.

"Great value with optimal location! " Read full review on TripAdvisor 5/13/2012 Vote

3. Honestly- I was beyond disappointed when I was so happy the first few times around.

"Third time around was sad and gross... " Read full review on TripAdvisor 5/12/2012 Vote

4. We were disappointed and not pleased since the receptionist didn't even ask what we wanted, or if there were not any single beds left, failed to let us know that.

"Great comfy bed, great restaurants and location. " Read full review on TripAdvisor 5/6/2012 Vote

5. VERY disappointed to say the least.

"Beware- Rooms Vary Greatly " Read full review on TripAdvisor 5/6/2012 Vote

6. We ate at Il Mulino, food very average(vegas location, is very good, so disappointed, but service was so good made up for it.

"great location and outstanding service " Read full review on TripAdvisor 5/4/2012 Vote

7. I was disappointed that the staff didn't say something to them and continued to serve them as drunk as they were.

"So-So; would only stay if discounted rate " Read full review on TripAdvisor 5/4/2012 Vote

8. The only disappointment we had was our character dinner at the Swan.

"Good location " Read full review on TripAdvisor 5/3/2012 Vote

9. The trip was a success, but we were HORRIBLY disappointed in the room quality / size for the price we paid.

"Poor value for dollar - " Read full review on TripAdvisor 5/3/2012 Vote

10. The on site restaurants were rather pricey and I was also disappointed that my 'kids eat free' voucher could only be used at two of the restaurants on site even though I was informed by phone that they'd cover five.

"surprisingly pleasant! " Read full review on TripAdvisor 5/2/2012 Vote