Walt Disney World Swan and Dolphin, Orlando, Complaint

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Rank

31st

Out of 543

Walt Disney World Swan and Dolphin	Average Price: $259 Check Rates

Hotel Class:

1500 Epcot Resorts Boulevard

Orlando, 00000 View map

5-Star Hotel Rank: 5 of 21
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (1791)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (40) avoid (56) awful (38) bad (176) big deal (34) broken (26) chipped (24) complain (101) complaint (62) cramped (29) dated (90) difficult (41) dirty (77) disappoint (195) disgust (28) downside (33) expensive (262) hard (94) hassle (22) horrible (46) issue (170) lack (39) loud (40) mediocre (28) mildew (34) mistake (33) mold (58) negative (83) noise (84) noisy (34) odor (25) outdated (58) overpriced (74) poor (75) poorly (24) pricey (87) problem (233) ridiculous (40) rude (35) shock (21) sick (23) slow (66) smell (244) terrible (84) tiny (56) uncomfortable (25) unfortunate (56) worn (60) worst (48) wrong (49)

Complaint

Appears in 130 comments.

The following words were used in comments with Complaint:
biggest (10) clean (10) complaints (130) fee (5) food (6) good (7) great (7) hotel (22) never (7) night (4) not (22) park (10) pool (11) price (7) resort (5) room (31) service (6) small (5) staff (5) water (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My biggest complaint was the internet access which has been commented on by others.

"Great location near Disney Boardwalk and Epcot " Read full review on TripAdvisor 5/15/2012 Vote

2. I really don't have any complaints about the hotel but I also have nothing great to say.

"Nothing Special, Nothing Terrible " Read full review on TripAdvisor 5/11/2012 Vote

3. My one complaint was that I could never get the internet to work in the room.

"Good for families " Read full review on TripAdvisor 5/11/2012 Vote

4. My biggest complaint during my stay had to do with the pools and the food/beverage service nearby.

"Conventions Take Priority " Read full review on TripAdvisor 5/8/2012 Vote

5. My one major complaint during my stay here is the maids.

"Great location, old and tired rooms " Read full review on TripAdvisor 4/26/2012 Vote

6. My only complaint was the valet took long time to get the car.

"Nice hotel " Read full review on TripAdvisor 4/17/2012 Vote

7. My only complaint is the check-in process.

"Great Hotel " Read full review on TripAdvisor 4/17/2012 Vote

8. I am platinum and if you read my reviews you will see I often don't write complaints, but instead focus on the good.

"Terrible for Platinum Standards, Won't feel Special at all! " Read full review on TripAdvisor 4/1/2012 Vote

9. My biggest complaint with the Dolphin is all the incidental charges they assess.

"Excellent location! " Read full review on TripAdvisor 3/27/2012 Vote

10. Not nearly as pricey as the Disney branded resorts of similar quality, my family have had multiple stays over the years without complaint.

"Location is key " Read full review on TripAdvisor 3/27/2012 Vote