Hilton New York, New York City, Wrong

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Rank

72nd

Out of 676

Hilton New York	Average Price: $495 Check Rates

Hotel Class:

1335 Avenue of the Americas

New York City, 10019 View map

4-Star Hotel Rank: 30 of 106
Average review rating: 3.9

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (180) , Travelocity (29) , Expedia (97) , TripAdvisor (1809) , BedBugRegistry (35)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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a bit small (13) annoy (43) avoid (47) awful (20) bad (118) bed bugs (67) big deal (12) broken (25) complain (53) complaint (44) dated (47) difficult (19) dirty (46) disappoint (119) disturbing (13) downside (15) expensive (212) hard (53) hassle (16) horrible (23) inconvenient (15) issue (99) lack (26) loud (36) mediocre (19) mistake (14) negative (45) nightmare (13) noise (140) noisy (73) outrageous (14) overpriced (36) peeling (21) poor (66) pricey (55) problem (188) ridiculous (31) rock (31) rude (53) shock (14) slow (58) smell (47) terrible (38) tiny (42) uncomfortable (12) unfortunate (31) unhelpful (17) worn (22) worst (38) wrong (33)

Wrong

Appears in 48 comments.

The following words were used in comments with Wrong:
bags (3) bar (3) bill (4) charged (4) extra (3) few (3) free (3) hotel (11) location (3) new (6) night (2) not (8) reservation (3) room (8) service (3) size (3) staff (3) thought (5) useful (5) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They usually get the reservation wrong even when paying for upgrade in advance.

"Front desk staff always abrasive. " Read full review on TripAdvisor 4/12/2012 Vote

2. I know about several rooms because we were placed in one with the wrong bed (we arrived very late in the evening) and asked to be moved.

"Nicely renovated, great location " Read full review on TripAdvisor 3/29/2012 Vote

3. Some of my upgrades included black mold on the shower head and on the tiles, the wrong bill delivered under my door (this guy got a better deal at $85 per night - probably about what this place is worth in the off season).

"Great location, tired rooms " Read full review on TripAdvisor 1/25/2012 Vote

4. Unfortunately, it seems that lately, every time we stay, there is something wrong.

"Love the location, but . . . " Read full review on TripAdvisor 1/22/2012 Vote

5. The first night, we ended up not going to the restaurant where they made us a reservation because, after looking at the menu, we realized it was all sorts of wrong for us.

"Convenient and comfortable " Read full review on TripAdvisor 1/19/2012 Vote

6. When taking a cab to the Hilton New York, make sure you tell the Driver exactly which Hilton in New York you want, as we were taken to the wrong one .

"Big, Brash, good quality Just as you expect a Hilton to be ! " Read full review on TripAdvisor 1/12/2012 Vote

7. Nothing wrong with that as long as you know it upfront and don't pay Hilton price.

"Only the Lobby is nice " Read full review on TripAdvisor 1/4/2012 Vote

8. Awesome weather, great location what can go wrong?Will be back.

"Cant be wrong " Read full review on TripAdvisor 12/12/2011 Vote

9. I thought my holiday was goin to be uined, but was I wrong.

"Turned Out To be The perfect Place for Christmas " Read full review on TripAdvisor 12/8/2011 Vote

10. Man oh man, were we wrong.

"The only thing that this hotel has going for it is the name... Hilton and that's not going to be enough to trick me again in " Read full review on TripAdvisor 11/21/2011 Vote