Hilton New York, New York City, Disappoint

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Rank

72nd

Out of 676

Hilton New York	Average Price: $495 Check Rates

Hotel Class:

1335 Avenue of the Americas

New York City, 10019 View map

4-Star Hotel Rank: 30 of 106
Average review rating: 3.9

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (35) , Expedia (97) , Travelocity (29) , TripAdvisor (1809) , YahooTravel (180)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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a bit small (13) annoy (43) avoid (47) awful (20) bad (118) bed bugs (67) big deal (12) broken (25) complain (53) complaint (44) dated (47) difficult (19) dirty (46) disappoint (119) disturbing (13) downside (15) expensive (212) hard (53) hassle (16) horrible (23) inconvenient (15) issue (99) lack (26) loud (36) mediocre (19) mistake (14) negative (45) nightmare (13) noise (140) noisy (73) outrageous (14) overpriced (36) peeling (21) poor (66) pricey (55) problem (188) ridiculous (31) rock (31) rude (53) shock (14) slow (58) smell (47) terrible (38) tiny (42) uncomfortable (12) unfortunate (31) unhelpful (17) worn (22) worst (38) wrong (33)

Disappoint

Appears in 149 comments.

The following words were used in comments with Disappoint:
$ (11) bed (8) breakfast (5) expectation (8) floor (6) hotel (38) liked (7) location (6) most (5) new (16) night (5) not (34) quality (6) rating (5) room (31) service (14) staff (6) standard (6) trip (7) useful (7)

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1. My overall feeling about this hotel was disappointment.

"I will never stay in a Hilton again " Read full review on TripAdvisor 5/21/2012 Vote

2. The hotel itself is very nice, and well equipped, and rooms very comfortable and pleasing, but the front desk and guest services was really disappointing, and not at all what I was used to experiencing in Hilton Hotels.

"Nice hotel, but lacking Hilton Service " Read full review on TripAdvisor 5/11/2012 Vote

3. After being put through to the appropriate person, I explained that I was looking for no compensation or anything, but wanted to express my disappointment at the service.

"Nice hotel, but lacking Hilton Service " Read full review on TripAdvisor 5/11/2012 Vote

4. It is disappointing that the hotel restaurant is closed in the evening so you have to get room service or eat out.

"Good location, attention to detail in rooms no so good " Read full review on TripAdvisor 5/5/2012 Vote

5. While the photos of the new lounge look nice, the disappointing bit will be the lack of the view that made the 44th floor lounge attractive.

"Major Hilton Property in New York " Read full review on TripAdvisor 5/5/2012 Vote

6. This hotel is not worth the money and I am very disappointed.

"Disappointed " Read full review on TripAdvisor 4/28/2012 Vote

7. I was very disappointed as I am a loyal Hilton Honors Member, and have stayed at this hotel many times.

"Ok Hotel, but bad experience with Room Location " Read full review on TripAdvisor 4/27/2012 Vote

8. Granted these they made some rudimentary attempts at compensating some of these problems, but all in all it was pretty disappointing.

"Very poor experience. Stay across the road. " Read full review on TripAdvisor 4/25/2012 Vote

9. However, given the 'removal of services' in the room, namely any 'in-room' coffee service / maker / device, in addition to a fridge / minibar was quite disappointing.

"Very poor experience. Stay across the road. " Read full review on TripAdvisor 4/25/2012 Vote

10. No coffee in room-was disappointed.

"Big and impersonal " Read full review on TripAdvisor 4/22/2012 Vote