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Rank
72nd
Out of 676

Hilton New York

Average Price: $495  
 
Hotel Class:
1335 Avenue of the Americas
New York City, 10019 View map  
4-Star Hotel Rank: 30 of 106
Average review rating: 3.9
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (35) , Expedia (97) , Travelocity (29) , TripAdvisor (1809) , YahooTravel (180)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Awful
Appears in 28 comments. 
The following words were used in comments with Awful:
bad (3)   bar (2)   experience (2)   hotel (8)   housekeeping (2)   internet (2)   lunch (2)   not (2)   room (3)   service (4)   smell (3)   staff (3)   tasteful (2)    
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1. I'll be sure to update more later, with photos, and screen-shots of the internet speed tests I have performed, confirming that their internet is positively awful.
"Terrible hotel if you care about having working internet or customer service " Read full review on TripAdvisor   3/21/2012 Vote      
2. They did have an ethernet connection, but the smell was so awful, I didn't want to move for the 4th time and make my wife endure the nasty smell on top of being in a smaller room.
"Terrible hotel if you care about having working internet or customer service " Read full review on TripAdvisor   3/21/2012 Vote      
3. One of the doors to the the 2nd floor exhibit hall opened to trash collection and awful smell greeted us when the door was opened.
"Great location but not clean place " Read full review on TripAdvisor   3/2/2012 Vote      
4. The orange juice was awful and bore a distant relationship to oranges, the selection of fresh fruit was very poor, the cereals were in individually sealed tiny boxes and the supplied bowls were too small.
"Adequate " Read full review on TripAdvisor   1/24/2012 Vote      
5. My boyfriend and I had stayed over last weekend and we are still in awe with how wonderful we were treated by Lisa at the front desk.
"Ask for Lisa G.! " Read full review on TripAdvisor   9/29/2011 Vote      
6. They could probably get away with the furniture for a few more yeas, but the carpet was awful - really ancient, stained and looked like something from a budget motel.
"A pretty nice hotel in a good location " Read full review on TripAdvisor   9/16/2011 Vote      
7. Bad part is that the service is awful.
"Impersonal well located hotel " Read full review on TripAdvisor   9/15/2011 Vote      
8. The rooms are very, very basic and the air con in this place is just awful giving me quite bad eye irritation.
"Well past its prime " Read full review on TripAdvisor   7/9/2010 Vote      
9. We spent a minimal amount of time at the hotel, but my experience with staff was awful.
"Overpriced food, rude staff " Read full review on TripAdvisor   6/21/2010 Vote      
10. Last time I stayed I would have rated one star due to awful service & terrible housekeeping.
"Convenient location - Improved since last visit " Read full review on TripAdvisor   4/16/2010 Vote      
   
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