The Bryant Park, New York City, Complaint

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Rank

1st

Out of 676

The Bryant Park	Average Price: $344 Check Rates

Hotel Class:

40 West 40th Street

New York City, 10018 View map

4-Star Hotel Rank: 1 of 106
Average review rating: 4.33

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (1) , Travelocity (3) , TripAdvisor (1720) , YahooTravel (10)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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a bit small (15) annoy (22) avoid (26) bad (85) bed bugs (24) big deal (19) broken (11) chipped (11) complain (42) complaint (33) cramped (12) difficult (26) dirty (14) disappoint (95) disturbing (16) downside (43) expensive (70) fear (11) frustrated (7) hard (69) hardly (11) hassle (17) hate (11) hectic (10) inconvenient (12) issue (142) lack (28) loud (40) mad (12) negative (69) noise (195) noisy (80) overpriced (13) poor (29) pricey (22) problem (197) robbed (9) rock (16) rude (24) sad (8) slow (85) smell (16) terrible (12) tiny (34) too small (15) uncomfortable (19) unfortunate (23) unsafe (32) worst (16) wrong (32)

Complaint

Appears in 66 comments.

The following words were used in comments with Complaint:
bar (5) bathroom (5) breakfast (4) charged (4) complaints (66) dirty (4) drink (6) elevator (9) free (4) great (5) hotel (10) night (5) noise (4) not (12) price (5) room (20) service (3) shower (3) slight (4) small (8)

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1. Also, do not pay attention to the lift complaints as we didnt wait at all and we checked out on a Monday morning.

"BEST HOTEL IN THE CITY!!! " Read full review on TripAdvisor 5/10/2012 Vote

2. Any complaints? Maybe the breakfast which I thought could have a bit more variety.

"great " Read full review on TripAdvisor 4/15/2012 Vote

3. We had complimentary drinks at the cellar bar, no complaints here either.

"Excellent " Read full review on TripAdvisor 4/9/2012 Vote

4. My biggest complaint is the bathroom door has opaque glass, instead of solid wood.

"Good location, small room. " Read full review on TripAdvisor 4/1/2012 Vote

5. We had multiple rooms during each stay and had no 'real' complaints from our staff.

"We stayed at the Staybridge - again! " Read full review on TripAdvisor 3/29/2012 Vote

6. (How many places in Times Square have a free breakfast?) My only complaint (mild) is that there are not enough elevators and they tend to be pretty slow.

"Great hotel near Times Square, Near EVERYTHING " Read full review on TripAdvisor 3/22/2012 Vote

7. My one complaint with furnishings was due to the size of the room and the kitchenette, there was only one nightstand in the room.

"Close to Port Authority " Read full review on TripAdvisor 2/27/2012 Vote

8. My only complaint: We had drinks in their bar one evening and were charged a 20% gratuity (there were only 5 of us).

"Amazing deal! Clean, convenient & super nice staff! " Read full review on TripAdvisor 2/8/2012 Vote

9. Our only tiny complaint would be that the minibar snacks and drinks are very overpriced but being a NYC hotel i feel this is to be expected.

"Sexy, Sophisticated and Stylish!! " Read full review on TripAdvisor 1/28/2012 Vote

10. The only complaint I have is that one of the pillow cases was dirty upon check in.

"Great Service, Minimalistic Style " Read full review on TripAdvisor 1/23/2012 Vote