Sofitel New York, New York City, Terrible

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Rank

11th

Out of 676

Sofitel New York	Average Price: $445 Check Rates

Hotel Class:

45 West 44th Street

New York City, 10036 View map

4-Star Hotel Rank: 4 of 106
Average review rating: 4.76

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (715) , Travelocity (19) , TripAdvisor (881) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (4) a bit small (6) annoy (12) avoid (9) bad (34) bed bugs (5) big deal (6) broken (12) complain (15) complaint (15) dated (7) delay (10) difficult (11) disappoint (74) downside (17) expensive (121) hard (17) hassle (8) hate (5) horrible (7) inconvenient (4) irritate (11) issue (49) lack (19) loud (11) mediocre (4) mistake (9) negative (29) noise (75) noisy (17) outrageous (4) overpriced (17) poor (9) pricey (33) problem (57) rock (10) rude (14) sadly (5) shame (5) slow (17) smell (29) stain (8) tear (5) terrible (5) tiny (14) too small (6) unfortunate (22) worn (11) worst (7) wrong (17)

Terrible

Appears in 9 comments.

The following words were used in comments with Terrible:
arrival (2) bed (3) disappoint (2) food (2) good (2) hotel (2) pillow (2) reviews (2) room (2) service (5) unavailable (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Except a couple which had terrible reviews including some with bed bugs.

"For me the most cost effective hotel in New York " Read full review on TripAdvisor 10/19/2011 Vote

2. The only thing frustrating was the terrible cell phone service.

"Loved this hotel and the location! " Read full review on TripAdvisor 7/19/2011 Vote

3. I found the quality of food terrible.

"An over rated hotel " Read full review on TripAdvisor 6/20/2011 Vote

4. When my friends,who stayed at the Millennium, complained about their hard bed and terrible pillows, I guiltily had to fess up, that our bed was wonderful as were the pillows.

"Simply Divine " Read full review on TripAdvisor 3/16/2010 Vote

5. Concierge suggested 2 restaurants for dinner, I googled them before we went and they both had TERRIBLE reviews, 'overpriced, small portions, rude staff etc.

"Great Hotel, Great Location...TERRIBLE STAFF " Read full review on TripAdvisor 4/6/2009 Vote

6. I was disappointed with my overall hotel visit because the service was very inconsistent (very good to terrible) We arrived late, there was no bell man and the room types I was promised were unavailable.

Read full review on MyTravelGuide 6/27/2007 Vote

7. Evening service was terrible (at the desk, restaurant etc).

Read full review on MyTravelGuide 6/27/2007 Vote

8. I was disappointed with my overall hotel visit because the service was very inconsistent (very good to terrible) We arrived late, there was no bell man and the room types I was promised were unavailable.

Read full review on MyTravelGuide 6/27/2007 Vote

9. Bar food was terrible and so was the service.

Read full review on MyTravelGuide 12/22/2006 Vote