Sofitel New York, New York City, Bad

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Rank

11th

Out of 676

Sofitel New York	Average Price: $445 Check Rates

Hotel Class:

45 West 44th Street

New York City, 10036 View map

4-Star Hotel Rank: 4 of 106
Average review rating: 4.76

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (715) , Travelocity (19) , TripAdvisor (881) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (4) a bit small (6) annoy (12) avoid (9) bad (34) bed bugs (5) big deal (6) broken (12) complain (15) complaint (15) dated (7) delay (10) difficult (11) disappoint (74) downside (17) expensive (121) hard (17) hassle (8) hate (5) horrible (7) inconvenient (4) irritate (11) issue (49) lack (19) loud (11) mediocre (4) mistake (9) negative (29) noise (75) noisy (17) outrageous (4) overpriced (17) poor (9) pricey (33) problem (57) rock (10) rude (14) sadly (5) shame (5) slow (17) smell (29) stain (8) tear (5) terrible (5) tiny (14) too small (6) unfortunate (22) worn (11) worst (7) wrong (17)

Bad	Appears in 50 comments.

The following words were used in comments with Bad:
amenity (2) bathroom (4) catering (4) customer (2) disappoint (2) experience (6) good (3) hotel (23) impressed (3) most (3) never (5) new (5) night (3) not (17) recommend (5) restful (2) room (6) scent (4) service (5) unusual (3)

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1. I understand that these things happen, but it did leave a bad impression after a lovely stay at the hotel.

"A slice of luxury in midtown " Read full review on TripAdvisor 2/25/2012 Vote

2. It's not so bad, as this wasn't a protracted or regular even over the 3 night's stay.

"Great hotel, overall very good visit " Read full review on TripAdvisor 2/6/2012 Vote

3. I think that the service at checkin definitely wasn't the greatest quite abrupt and mildly disinterested, probably wasn't up to their usual standard, perhaps I caught them on a bad day?.

"It was okay...... " Read full review on TripAdvisor 1/16/2012 Vote

4. Only bad thing was dry cleaning was really expensive but that isn't unusual for this type of place.

"Can't wait to go back ! " Read full review on TripAdvisor 1/6/2012 Vote

5. The only bad thing is that breakfast is not included, but there is a good diner two doors down.

"The Perfect Spot " Read full review on TripAdvisor 1/2/2012 Vote

6. We had bad luck with one concierge and one receptionist.

"Could have done better " Read full review on TripAdvisor 12/27/2011 Vote

7. Have been staying at the NYC Sofitel for years, and have never had a bad experience.

"Expensive but worth it. " Read full review on TripAdvisor 12/22/2011 Vote

8. I have stayed here many times (over fifty) on business, and have never had a bad experience.

"As Good As It Gets " Read full review on TripAdvisor 11/6/2011 Vote

9. Sofitel truly stepped up during what could have been a bad situation and was ready, another sign that this is THE hotel to book when going to NYC.

"SOFITEL NEW YORK TAKES ON IRENE " Read full review on TripAdvisor 9/21/2011 Vote

10. All the keyboards were badly worn.

"Excellent Location " Read full review on TripAdvisor 8/19/2011 Vote