Sofitel New York, New York City, Lack

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Rank

11th

Out of 676

Sofitel New York	Average Price: $445 Check Rates

Hotel Class:

45 West 44th Street

New York City, 10036 View map

4-Star Hotel Rank: 4 of 106
Average review rating: 4.76

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (715) , Travelocity (19) , TripAdvisor (881) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (4) a bit small (6) annoy (12) avoid (9) bad (34) bed bugs (5) big deal (6) broken (12) complain (15) complaint (15) dated (7) delay (10) difficult (11) disappoint (74) downside (17) expensive (121) hard (17) hassle (8) hate (5) horrible (7) inconvenient (4) irritate (11) issue (49) lack (19) loud (11) mediocre (4) mistake (9) negative (29) noise (75) noisy (17) outrageous (4) overpriced (17) poor (9) pricey (33) problem (57) rock (10) rude (14) sadly (5) shame (5) slow (17) smell (29) stain (8) tear (5) terrible (5) tiny (14) too small (6) unfortunate (22) worn (11) worst (7) wrong (17)

Lack	Appears in 38 comments.

The following words were used in comments with Lack:
bathroom (4) bed (4) better (3) busy (3) coffee (5) facilities (3) free (4) good (4) hotel (15) lacking (38) most (3) negative (3) not (6) reception (3) room (14) service (5) size (3) staff (4) touch (3) wifi (3)

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1. Why would I want to unpack, repack, and unpack again? Incredibly disappointed at the lack of customer service.

"Never again " Read full review on TripAdvisor 5/4/2012 Vote

2. size which I heard was lacking in NY - well certainly not here.

"Amazing hotel in an amazing city " Read full review on TripAdvisor 4/12/2012 Vote

3. One small niggle was the lack of wardrobe space.

"Fantastic " Read full review on TripAdvisor 2/24/2012 Vote

4. The only drawback is the lack of view, but we don't mind.

"Great location and extremely quiet " Read full review on TripAdvisor 1/5/2012 Vote

5. Ordered continental breakfast from room service due to lack of time and that worked efficiently.

"Ultimate elegance " Read full review on TripAdvisor 12/13/2011 Vote

6. Often, the order was just slightly incorrect or lacking in a few things.

"Great Stay as Usual " Read full review on TripAdvisor 11/30/2011 Vote

7. My one grumble though, for a high end hotel that has everything you could possibly need, it lacks the one thing that most people want, and thats coffee/tea making facilities.

"very smart " Read full review on TripAdvisor 9/21/2011 Vote

8. The other negative is the lack of free WiFi, but it was only $40 for the week, which was reasonable.

"We loved this hotel, and would definitely recommend! " Read full review on TripAdvisor 7/3/2011 Vote

9. Just be prepared for a lack of Sofitel service standard.

"A good size clean room but lacking Sofitel's Service Standard " Read full review on TripAdvisor 6/28/2011 Vote

10. There seemed a lack of communication among the staff.

"An over rated hotel " Read full review on TripAdvisor 6/20/2011 Vote