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OpinionWell
Rank
11th
Out of 676

Sofitel New York

Average Price: $445  
 
Hotel Class:
45 West 44th Street
New York City, 10036 View map  
4-Star Hotel Rank: 4 of 106
Average review rating: 4.76
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (715) , Travelocity (19) , TripAdvisor (881) , YahooTravel (24)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Issue
Appears in 52 comments. 
The following words were used in comments with Issue:
bad (3)   breakfast (2)   broken (2)   elevator (3)   experience (4)   floor (3)   helpful (4)   hotel (17)   never (4)   night (4)   noise (5)   not (12)   price (3)   problem (3)   rating (3)   recommend (2)   room (14)   secure (3)   staff (7)   wrong (3)    
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1. Because we had a flight, we couldn't delay our morning routine to wait for the water issue to be fixed.
"A slice of luxury in midtown " Read full review on TripAdvisor   2/25/2012 Vote      
2. One issue we had was with the in-room refrigerator.
"Well located hotel 5 mins from times square! " Read full review on TripAdvisor   2/18/2012 Vote      
3. The delay in baggage upon checkout, loved the location and the treatment of the hotel staff soooooo much, can overlook minor issues like that.
"love LOVE love this hotel... BUT, DON'T EVER go to their restaurant...! " Read full review on TripAdvisor   1/18/2012 Vote      
4. The only issue with the hotel is that it tends to be rather expensive most of the time.
"Ultimate elegance " Read full review on TripAdvisor   12/13/2011 Vote      
5. For a hotel that charges the rates that they do, I would expect a luxury experience that would never allow those two issues to happen.
"DISAPPOINTING STAY - Overall, Mixed Reviews " Read full review on TripAdvisor   11/18/2011 Vote      
6. But these two issues, especially the blood-stained comforter just made it difficult for to enjoy my time at the Sofitel.
"DISAPPOINTING STAY - Overall, Mixed Reviews " Read full review on TripAdvisor   11/18/2011 Vote      
7. Aside from an issue or two with the concierge, the staff is typically warm, helpful and welcoming.
"Great Option Near Broadway " Read full review on TripAdvisor   9/29/2011 Vote      
8. With the one way streets and festivals every weekend on the avenue of the Americas you are bound to have some traffic issues.
"Our favorite hotel " Read full review on TripAdvisor   8/26/2011 Vote      
9. This is a guest safety issue.
"Good location - poor management and communication " Read full review on TripAdvisor   8/13/2011 Vote      
10. There we had no issues whatsoever with coverage.
"Pretty hotel, but lack of cell phone coverage was odd and frustrating. " Read full review on TripAdvisor   7/12/2011 Vote      
   
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