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Rank
11th
Out of 676

Sofitel New York

Average Price: $445  
 
Hotel Class:
45 West 44th Street
New York City, 10036 View map  
4-Star Hotel Rank: 4 of 106
Average review rating: 4.76
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (715) , Travelocity (19) , TripAdvisor (881) , YahooTravel (24)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 19 comments. 
The following words were used in comments with Rude:
accommodating (2)   concierge (3)   enjoy (3)   excellent (4)   experience (2)   friendly (3)   guest (2)   helpful (2)   hotel (4)   much (3)   never (2)   not (4)   room (3)   staff (6)   street (2)   unhelpful (2)    
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1. Asked for a Wall Street Journal; he somewhat rudely asked me if I was a guest at the hotel (as if I would walk off the street and ask him for a newspaper (?); then he said he'd check and send one up to the room.
"Good Service, Great Location, Past its Prime, & Terrible Internet Policy " Read full review on TripAdvisor   4/23/2012 Vote      
2. Ive sat in the main hall and have been astounded how rude and ignorant some people can be ,,,,,Enjoy it as we have ,make the most all around you and embrace life as it is given.
"Fantastic " Read full review on TripAdvisor   12/27/2011 Vote      
3. Only down side was concierge was quite rude and didn't think we were staying in the hotel as we are quite young.
"Quiet, comfy sightseeing base " Read full review on TripAdvisor   10/16/2011 Vote      
4. (And did I mention the rude doorman?) Alas, the little things can keep a very good experience from be[com]ing an excellent experience.
"Another fine Sofitel " Read full review on TripAdvisor   7/27/2011 Vote      
5. (One of the doormen was rude, but he was clearly an outlier.
"Another fine Sofitel " Read full review on TripAdvisor   7/27/2011 Vote      
6. With the exception of running into the occasional rude french guest (I am part french also), our stay was superb.
"Wonderful stay as usual!!! " Read full review on TripAdvisor   12/1/2010 Vote      
7. Were a little rude when asking if they could clean my room at 9am int he moring and i told them no as my wife was still in bed.
"One of the best hotels in NYC? Don't think so " Read full review on TripAdvisor   11/12/2009 Vote      
8. The bellboy delivered my bags quickly but rudely, rushing out as soon as I had given him $5, without putting my suitcase on a stand or offering to show me any of the facilities in the room.
"Disappointing. Needs a refurb, and service is poor " Read full review on TripAdvisor   7/27/2009 Vote      
9. The only rude person was bartender but hey, this is NYC, you are bound to run into some rude people.
"Great, spacious room for reasonable price " Read full review on TripAdvisor   7/10/2009 Vote      
10. The frot desk personnel were also unhelpful and generally rude.
"Great Hotel, Great Location...TERRIBLE STAFF " Read full review on TripAdvisor   4/6/2009 Vote      
   
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